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13 | Licensing Program Analyst (LPA) L. Xiong conducted the complaint investigation visit to the facility. I met with Hripsime Makaryan, administrator and informed her the purpose of the visit.
During this visit LPA delivered investigation findings regarding the above allegations.The Department has investigated the complaint alleging: Staff are not properly supervising residents in care is UNSUBSTANTIATED. The evidence from the investigation indicated there is not preponderance evidence to show residents were not properly supervised. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated. |