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13 | Licensing Program Analyst (LPA) L. Xiong conducted the complaint investigation visit to the facility. I met with Hripsime Makaryan, administrator and informed her the purpose of the visit.
During the course of this investigation LPA reviewed facility files relevant to the complaint investigation. It was determined that the above allegation: Resident machine not being cleaned regularly. is UNFOUNDED. The investigation indicated the tubes were cleaned daily by staff. This agency has investigated the complaint alleging (Resident machine not being cleaned regularly). We have found that the complaint was unfounded, therefore we have dismissed the complaint. |