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25 | On this date, an Informal Office Meeting was conducted at the Regional Office with the Licensee to address concerns and citations that were issued. Present during the meeting were:
See Moua, Licensing Program Manager I
Mary Garza, Licensing Program Analyst
Licensee/Administrator, Nida Bonavente
Designee, RoseMarie Reimer
The facility was previously cited for the following issues and concerns on a Case Management on 1/17/25 and Annual visit on 12/26/2024:
- Activities or computer/internet access for the residents
- Physical Plant issues – dishwasher is not operational, mattress for a resident needs replacement,
broken tiles, holes in a wall, bedroom door needs repair, general cleaning
- Staff not having required training and CPR training
- Facility not having an Emergency Disaster Plan
Complaint allegations that were Substantiated on 1/17/2025:
- Staff are not distributing residents P&I monies timely
- There is not enough food at the facility to meet residents needs
- Staff are not providing snacks to residents in care
- Staff are not providing residents their clothing allowance timely
- Staff do not meet the medical/mental health needs of residents
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