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Department of
SOCIAL SERVICES

Community Care Licensing


FACILITY EVALUATION REPORT

Facility Number: 107208807
Report Date: 08/26/2024
Date Signed: 08/28/2024 10:06:29 AM

Document Has Been Signed on 08/28/2024 10:06 AM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SIERRA CASCADE AC/SC, 1314 E SHAW AVE
FRESNO, CA 93710
FACILITY NAME:MRS SCOTT'S WHERE THE HEART IS HOMES-SAN FRANCISCOFACILITY NUMBER:
107208807
ADMINISTRATOR/
DIRECTOR:
BRICE, NASTASSHAFACILITY TYPE:
740
ADDRESS:149 OAK AVENUETELEPHONE:
(559) 765-4287
CITY:CLOVISSTATE: CAZIP CODE:
93611
CAPACITY: 6CENSUS: 6DATE:
08/26/2024
TYPE OF VISIT:Required - 1 YearUNANNOUNCEDTIME VISIT/
INSPECTION BEGAN:
09:20 AM
MET WITH:Administrator MaDivina “Grace” PetilTIME VISIT/
INSPECTION COMPLETED:
05:15 PM
NARRATIVE
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On 08/26/24, Licensing Program Analyst (LPA) M. Yang arrived unannounced to conduct an annual visit.
LPA introduce self, stated the purpose of the visit and requested to meet with Administrator. LPA met Staff Inggrit Lousye and Staff Enrico Mangunay Yabut and Josie Yabut. Administrator MaDivina “Grace” Petil was called and arrived shortly. LPA toured facility with staff and Administrator. Four residents were present in the common area during inspection.

The facility was observed to be at a comfortable temperature, clean, in good repair, and no passageway obstructions or fire hazards were observed inside. An adequate supply of perishable and non-perishable food was observed. Refrigerator temperature is maintained at 40 degrees F and freezer at 0 degrees F. Fire extinguisher was observed with a service date of 07/20/22. Medications were observed locked in kitchen closet. LPA reviewed MARS and checked medication. Chemicals were observed locked under kitchen sink, bathroom sink, and laundry room sink. . Extra linens were observed. All bedrooms were observed to have the required furnishings and with adequate lightening. Carbon monoxide and smoke detector observed operational during inspection.The bathrooms were toured and observed operational during inspection. Molded non-skid mat observed in master bathroom. Non-skid mat was not observed in hall bathroom. Grabbed bars were observed in all bathrooms. Hot water temperature was tested 109.9 degrees F in master bathroom and 10110.8 degrees F in hall bathroom. Outside of facility toured. Adequate outdoor seatings available for residents. Both side gate observed self-latching and self-closing with free of debris. All residents’ and staff files were reviewed.

A deficiency and an immediate Civil Penalty were assessed. See Lic 421BG and Lic 421IM is being cited on the attached Lic 809D in accordance to California Code of Regulations, Title 22, Division 6. Exit Interview conducted. The following documents are requested and submitted to Fresno CCL by: 08/30/24. Forms requested: Lic 308, Lic 500, Lic 610E, current Administrator Certificate, control of property, and current liability insurance. A copy of this report and appeal rights was provided to the Administrator, whose signature on this form confirms receipt of this report.
SUPERVISORS NAME: See Moua
LICENSING EVALUATOR NAME: Mai Yang
LICENSING EVALUATOR SIGNATURE: DATE: 08/26/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE: DATE: 08/26/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC809 (FAS) - (06/04)
Page: 1 of 9
Document Has Been Signed on 08/28/2024 10:06 AM - It Cannot Be Edited


Created By: Mai Yang On 08/26/2024 at 01:52 PM
Link to Parent Document Below:
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
, 1314 E SHAW AVE
FRESNO, CA 93710

FACILITY NAME: MRS SCOTT'S WHERE THE HEART IS HOMES-SAN FRANCISCO

FACILITY NUMBER: 107208807

DEFICIENCY INFORMATION FOR THIS PAGE:

VISIT DATE: 08/26/2024

DEFICIENCIES & PLANS OF CORRECTION (POCs)
Type A
Section Cited
CCR
87355(e)(2)
87355(e)(2) All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1569.17(b) shall prior to working, residing or volunteering in a licensed facility: (2) Request a transfer of a criminal record clearance as specified in Section

This requirement is not met as evidenced by:
Deficient Practice Statement
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LPA observed S1 working with residents. S1 is fingerprinted cleared and is not associated to facility which poses an immediate risk to the health and safety of the residents.
POC Due Date: 08/27/2024
Plan of Correction
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S1 was immediately removed from the facility. S1 is not permitted back until associated. Licensee is to submit LIC 9182 Fingerprint transfer request to Fresno CCL office by POC due date 08/27/24.

Type A
Section Cited
CCR
87405(d)(2)
87405(d)(2) Administrator-Qualifications and Duties. The administrator shall have the knowledge of and ability to conform to applicable laws, rules and regulations.

This requirement is not met as evidenced by:
Deficient Practice Statement
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Based on observation, Fire Extinguisher was observed with a service date of 07/20/22, which poses an immediate health and safety risk to the residents.
POC Due Date: 08/27/2024
Plan of Correction
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Fire extinguisher shall be replaced or serviced with a current date. Proof of correction will be submitted to the Fresno CCL office by POC due date 08/27/24.
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME:See Moua
LICENSING EVALUATOR NAME:Mai Yang
LICENSING EVALUATOR SIGNATURE:
DATE: 08/26/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 08/26/2024


LIC809 (FAS) - (06/04)
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Document Has Been Signed on 08/28/2024 10:06 AM - It Cannot Be Edited


Created By: Mai Yang On 08/26/2024 at 02:09 PM
Link to Parent Document Below:
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
, 1314 E SHAW AVE
FRESNO, CA 93710

FACILITY NAME: MRS SCOTT'S WHERE THE HEART IS HOMES-SAN FRANCISCO

FACILITY NUMBER: 107208807

DEFICIENCY INFORMATION FOR THIS PAGE:

VISIT DATE: 08/26/2024

DEFICIENCIES & PLANS OF CORRECTION (POCs)
Type A
Section Cited
CCR
87458(b)(1)
87458(b)(1) The medical assessment shall include, but not be limited to: (1) A physical examination of the resident indicating the physician's primary diagnosis and secondary diagnosis, if any and results of an examination for communicable tuberculosis, other contagious/infectious or contagious diseases or other medical conditions which would preclude care of the person by the facility.

This requirement is not met as evidenced by:

Deficient Practice Statement
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Based on records reviewed, 2 out of 6 residents do not have TB result on file which poses a immediate health, safety or personal rights risk to persons in care.
POC Due Date: 08/27/2024
Plan of Correction
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Licensee to schedule doctor’s appointment to complete TB testing for R1 and R2. Scheduled time of appointment shall be submitted to CCLD by due date 08/27/24.

TB result for R1 and R2 shall be submitted to Fresno CCL by POC due date 9/16/24.
Type A
Section Cited
HSC
1569.618(c)(3)
1569.618 (c)(3) Ensure that at least one staff member who has cardiopulmonary resuscitation (CPR) training and first aid training is on duty and on the premises at all times. This paragraph shall not be construed to require staff to provide CPR.

This requirement is not met as evidenced by:


Deficient Practice Statement
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S2 working on shift do not have current First Aid/ CPR certification, this poses an immediately health and safety risk for the residents in care.
POC Due Date: 08/27/2024
Plan of Correction
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Licensee shall ensure that staff have current First Aid/ CPR certification. Proof of staff First Aid/ CPR certification is to be submitted to the Fresno CCL by 08/27/24.
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME:See Moua
LICENSING EVALUATOR NAME:Mai Yang
LICENSING EVALUATOR SIGNATURE:
DATE: 08/26/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 08/26/2024


LIC809 (FAS) - (06/04)
Page: 3 of 9
Document Has Been Signed on 08/28/2024 10:06 AM - It Cannot Be Edited


Created By: Mai Yang On 08/26/2024 at 02:12 PM
Link to Parent Document Below:
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
, 1314 E SHAW AVE
FRESNO, CA 93710

FACILITY NAME: MRS SCOTT'S WHERE THE HEART IS HOMES-SAN FRANCISCO

FACILITY NUMBER: 107208807

DEFICIENCY INFORMATION FOR THIS PAGE:

VISIT DATE: 08/26/2024

DEFICIENCIES & PLANS OF CORRECTION (POCs)
Type B
Section Cited
CCR
87303(a)(1)
87303(a)(1) Floor surfaces in bath, laundry and kitchen areas shall be maintained in a clean, sanitary,
and odorless condition.

This requirement is not met as evidenced by:
Deficient Practice Statement
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Based on observation, the licensee did not comply with the section cited above when LPA observed the non-skid mat and shower floor with mold in the master bathroom which poses a potential health, safety or personal rights risk to person in care.
POC Due Date: 08/27/2024
Plan of Correction
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The staff immediately cleaned the shower floor and removed the mold non-skid mat. POC cleared during visit.
Type B
Section Cited
CCR
87303(e)(5)
87303(e)(5) Non-skid mats or strips shall be used in all bathtubs and showers.

This requirement is not met as evidenced by:
Deficient Practice Statement
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Based on observation, the licensee did not comply with the section cited above when hall bathroom was observed with no non-skid mat or strips in the bathtub which poses a potential health, safety or personal rights risk to person in care.
POC Due Date: 08/30/2024
Plan of Correction
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Proof of non-skid mat in the hall bathroom shall be submitted to the Fresno CCL by POC due date 08/30/24.

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME:See Moua
LICENSING EVALUATOR NAME:Mai Yang
LICENSING EVALUATOR SIGNATURE:
DATE: 08/26/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 08/26/2024


LIC809 (FAS) - (06/04)
Page: 4 of 9
Document Has Been Signed on 08/28/2024 10:06 AM - It Cannot Be Edited


Created By: Mai Yang On 08/26/2024 at 02:13 PM
Link to Parent Document Below:
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
, 1314 E SHAW AVE
FRESNO, CA 93710

FACILITY NAME: MRS SCOTT'S WHERE THE HEART IS HOMES-SAN FRANCISCO

FACILITY NUMBER: 107208807

DEFICIENCY INFORMATION FOR THIS PAGE:

VISIT DATE: 08/26/2024

DEFICIENCIES & PLANS OF CORRECTION (POCs)
Type B
Section Cited
CCR
87638(g)(3)(A)
87638(g)(3)(A) The documentation to complete the resident's review request shall include (3) An appraisal or reappraisal of the resident (A)The licensee shall be permitted to use the form LIC 603 (Rev. 6/87), Preplacement Appraisal Information, to document the appraisal or reappraisal.

This requirement is not met as evidenced by:
Deficient Practice Statement
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Based on observation, LPA reviewed all residents’ files and observed 5 out of 6 resident do not have an appraisal (Lic 603) and needs service plan (Lic 625) which poses a potential health, safety or personal rights risk to person in care.
POC Due Date: 09/06/2024
Plan of Correction
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Licensee shall complete an appraisal and needs services plan for R1, R2, R3, R4, and R5. Appraisal and Needs services plan shall be submitted to the Fresno CCL by POC due date 09/06/24.
Type B
Section Cited
CCR
87412(c)
87412(c) Licensees shall maintain in the personnel records verification of required staff training and orientation.

This requirement is not met as evidenced by:
Deficient Practice Statement
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Based on records reviewed and interviews, no records of staff trainings on file which poses a potential health and safety risk for the person in care.
POC Due Date: 09/22/2024
Plan of Correction
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Facility shall review regulation section 87412 and ensure that all staff have the required training. Proof of trainings is to be submitted to the Fresno CCL office by the POC due date 09/22/24.

Proof of training shall include the following: Trainer’s full name and title; Subject(s) covered in the training; Date(s) of attendance; and Number of training hours per subject.
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME:See Moua
LICENSING EVALUATOR NAME:Mai Yang
LICENSING EVALUATOR SIGNATURE:
DATE: 08/26/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 08/26/2024


LIC809 (FAS) - (06/04)
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