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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 107208908
Report Date: 07/17/2025
Date Signed: 07/17/2025 04:19:37 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO RO, 1314 E SHAW AVE
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/13/2025 and conducted by Evaluator Martin Vega
COMPLAINT CONTROL NUMBER: 24-AS-20250313163105
FACILITY NAME:WESTMONT OF FRESNOFACILITY NUMBER:
107208908
ADMINISTRATOR:EDUARDO RANGELFACILITY TYPE:
740
ADDRESS:7442 & 7468 N MILLBROOK AVETELEPHONE:
(559) 446-1266
CITY:FRESNOSTATE: CAZIP CODE:
93720
CAPACITY:155CENSUS: 116DATE:
07/17/2025
UNANNOUNCEDTIME BEGAN:
03:30 PM
MET WITH:Administrator - Eddie RangelTIME COMPLETED:
05:00 PM
ALLEGATION(S):
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Facility does not have enough staff for residents in care
Facility does not have an Activities Director
INVESTIGATION FINDINGS:
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On 7/7/25, Licensing Program Analyst (LPA) M Vega arrived unannounced to deliver complaint findings. LPA introduced self, stated the purpose of the visit, and met with Administrator - Eddie Rangel.

During the course of the investigation, the Department conducted record review and toured the facility. Based on documentation gathered, allegation alleging Facility does not have enough staff for residents in care and Facility does not have an Activities Director, the preponderance of evidence standard has not been met, therefore, the above allegation is found to be UNSUBTANTIATED.

No deficiencies were issued.
Exit interview conducted. A copy of this report was provided to the administrator, signature confirms receipt of this report.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Brenda Chan
LICENSING EVALUATOR NAME: Martin Vega
LICENSING EVALUATOR SIGNATURE:

DATE: 07/17/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/17/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO RO, 1314 E SHAW AVE
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/13/2025 and conducted by Evaluator Martin Vega
COMPLAINT CONTROL NUMBER: 24-AS-20250313163105

FACILITY NAME:WESTMONT OF FRESNOFACILITY NUMBER:
107208908
ADMINISTRATOR:EDUARDO RANGELFACILITY TYPE:
740
ADDRESS:7442 & 7468 N MILLBROOK AVETELEPHONE:
(559) 446-1266
CITY:FRESNOSTATE: CAZIP CODE:
93720
CAPACITY:155CENSUS: 116DATE:
07/17/2025
UNANNOUNCEDTIME BEGAN:
03:30 PM
MET WITH:Administrator - Eddie RangelTIME COMPLETED:
05:00 PM
ALLEGATION(S):
1
2
3
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5
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7
8
9
Resident bathrooms are unsanitary
Resident assaulted another resident
Facility did not seek medical services in a timely manner
Neglect / lack of supervision resulting in an injury
INVESTIGATION FINDINGS:
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13
On 7/7/2025, Licensing Program Analyst (LPA) M Vega conducted an unannounced inspection at the facility and met with Administrator - Eddie Rangel. The purpose of the visit was to conclude a complaint investigation and deliver findings regarding the above allegation(s).

It was alleged that the facility was not maintaining, Resident bathrooms are unsanitary, Resident assaulted another resident, Facility did not seek medical services in a timely manner and Neglect / lack of supervision resulting in an injury. Based on interviews and record review it has been determined that the facility does ensure maintaining, Resident bathrooms are sanitary confirmed by random visual inspection, There is no record of resident assaulting another resident and facility does seek medical services in a timely manner and Neglect / lack of supervision resulting in an injury determined the allegation(s) are unfounded.

continued on LIC 9099C
Unfounded
Estimated Days of Completion:
SUPERVISORS NAME: Brenda Chan
LICENSING EVALUATOR NAME: Martin Vega
LICENSING EVALUATOR SIGNATURE:

DATE: 07/17/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/17/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 24-AS-20250313163105
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO RO, 1314 E SHAW AVE
FRESNO, CA 93710
FACILITY NAME: WESTMONT OF FRESNO
FACILITY NUMBER: 107208908
VISIT DATE: 07/17/2025
NARRATIVE
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This agency has investigated the complaint alleging “maintaining, Resident bathrooms are unsanitary, Resident assaulted another resident, Facility did not seek medical services in a timely manner and Neglect / lack of supervision resulting in an injury.” We have found that the complaint(s) are unfounded, meaning that the allegations were false, could not have happened or is without a reasonable basis. We have found that these allegations were unfounded, therefore we have dismissed the allegations listed above.

No deficiencies were issued.

Exit interview conducted. A copy of this report was provided to the administrator, signature confirms receipt of this report.

SUPERVISORS NAME: Brenda Chan
LICENSING EVALUATOR NAME: Martin Vega
LICENSING EVALUATOR SIGNATURE:

DATE: 07/17/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/17/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 3