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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 107208908
Report Date: 11/07/2025
Date Signed: 11/07/2025 01:02:46 PM

Unfounded


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO RO, 1314 E SHAW AVE
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/17/2025 and conducted by Evaluator Martin Vega
COMPLAINT CONTROL NUMBER: 24-AS-20251017155436
FACILITY NAME:WESTMONT OF FRESNOFACILITY NUMBER:
107208908
ADMINISTRATOR:EDUARDO RANGELFACILITY TYPE:
740
ADDRESS:7442 & 7468 N MILLBROOK AVETELEPHONE:
(559) 446-1266
CITY:FRESNOSTATE: CAZIP CODE:
93720
CAPACITY:155CENSUS: 126DATE:
11/07/2025
UNANNOUNCEDTIME BEGAN:
12:00 PM
MET WITH:Administrator - EddieTIME COMPLETED:
01:30 PM
ALLEGATION(S):
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Staff is not adhering to the admission agreement
Staff did not ensure the facility transportation bus was fixed timely
INVESTIGATION FINDINGS:
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On 11/07/2025, Licensing Program Analyst (LPA) M Vega arrived at facility and was allowed access to facility by staff. LPA conducted an unannounced inspection at the facility and met with Administrator - Eddie Rangel. The purpose of the visit was to close a complaint investigation and deliver findings regarding the above allegation.

It was alleged that the facility was not, Staff is not, adhering to the admission agreement, Staff did not ensure the facility transportation bus was fixed timely. There are reports that indicate the main bus transport was in repair shop being worked on and that facility still had van to shuttle residents and also had invoices that show alternate methods of transportation available. Therefore, determined the allegation is unfounded.

Continuation on LIC 9099C
Unfounded
Estimated Days of Completion:
SUPERVISORS NAME: Brenda Chan
LICENSING EVALUATOR NAME: Martin Vega
LICENSING EVALUATOR SIGNATURE:

DATE: 11/07/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/07/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 24-AS-20251017155436
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO RO, 1314 E SHAW AVE
FRESNO, CA 93710
FACILITY NAME: WESTMONT OF FRESNO
FACILITY NUMBER: 107208908
VISIT DATE: 11/07/2025
NARRATIVE
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This agency has investigated the complaints alleging “Staff is not adhering to the admission agreement and Staff did not ensure the facility transportation bus was fixed timely” We have found that the complaint was unfounded, meaning that the allegation was false, could not have happened or is without a reasonable basis. We have found that the complaint was unfounded, therefore we have dismissed the complaint.

No deficiencies were observed at the time of this visit nor any deficiencies issued.


Exit interview conducted. A copy of this report was provided to the administrator, signature confirms receipt of this report.
SUPERVISORS NAME: Brenda Chan
LICENSING EVALUATOR NAME: Martin Vega
LICENSING EVALUATOR SIGNATURE:

DATE: 11/07/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/07/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2