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13 | On 12/20/24 Licensing Program Analyst (LPA) M. Garza completed an unannounced complaint visit to deliver findings. LPA met with Executive Director, Beronica Galindo, explained reason for visit and was permitted entry into the facility. LPA completed a health and safety check on residents in care. Residents observed in rooms and common areas.
During the investigation documentation was reviewed (physicians reports, pre-admission appraisals, needs and services plans, hospice care plans, central stored medication logs, MARS, staff schedules, staff trainings, employment records, emergency contact information, admission agreement, hospital records, special incident reports, resident and staff roster), tours completed (9/10/24, 9/16/24 and 10/30/24) and interviews were conducted.
During visits LPA observation of medication carts showed they were locked and inaccessible to residents in care. Rooms were toured during visits and medications were not observed accessible. MARS and CSMR and resident’s medical records were reviewed. All records indicated that resident was not prescribed medication as indicated in the complaint. CONT... |