107209324-3-27-2026-24-AS-SPIY-DTFLRU-20260424085943

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 107209324
Report Date: 03/27/2026
Date Signed: 03/27/2026 09:35:00 AM

Unfounded

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO RO, 1314 E SHAW AVE
FRESNO, CA 93710

This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/28/2026 and conducted by Evaluator Martin Vega

COMPLAINT CONTROL NUMBER: 24-AS-20260128115035

FACILITY NAME:	GROVE, THE		FACILITY NUMBER:	107209324
ADMINISTRATOR:	BREWER, NORSHELL		FACILITY TYPE:	740
ADDRESS:	7444 NORTH CEDAR AVE		TELEPHONE:	(801) 815-0808
CITY:	FRESNO	STATE: CA	ZIP CODE:	93720
CAPACITY:	130	CENSUS: 77	DATE:	03/27/2026
		UNANNOUNCED	TIME BEGAN:	08:30 AM
MET WITH:	Executive Director - Norshell Brewer		TIME COMPLETED:	10:00 AM

ALLEGATION(S):

1
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9

Staff did not prevent a resident from eloping
Staff did not seek timely medical attention for a resident

INVESTIGATION FINDINGS:

1
2
3
4
5
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9
10
11
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13

On March 27, 2026, Licensing Program Analyst (LPA) M Vega conducted an unannounced inspection at the facility and met with Executive Director - Norshell Brewer. The purpose of the visit was to open a complaint investigation and deliver findings regarding the above allegation.

It was alleged that the facility Staff did not prevent a resident from eloping and Staff did not seek timely medical attention for a resident. Based on record review staff was immediately searching for resident 1 (R1), it has been determined that the facility does ensure R1 received medical care and determined the allegation is unfounded.

This agency has investigated the complaint alleging “Staff did not prevent a resident from eloping and Staff did not seek timely medical attention for a resident” We have found that the complaint was unfounded, meaning that the allegation was false, could not have happened or is without a reasonable basis. We have found that the complaint was unfounded, therefore we have dismissed the complaint.

Unfounded

Estimated Days of Completion:

SUPERVISORS NAME: Alexandria Walton
LICENSING EVALUATOR NAME: Martin Vega
LICENSING EVALUATOR SIGNATURE:	DATE: 03/27/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/27/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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