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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 107209341
Report Date: 01/12/2026
Date Signed: 01/12/2026 04:43:41 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SIERRA CASCADE AC/SC, 1314 E SHAW AVE
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/07/2026 and conducted by Evaluator Mai Yang
COMPLAINT CONTROL NUMBER: 24-AS-20260107084508
FACILITY NAME:GOLDRIDGE HOME LLCFACILITY NUMBER:
107209341
ADMINISTRATOR:RIEMER, ROSEMARIE H.FACILITY TYPE:
740
ADDRESS:2145 GOLDRIDGE STTELEPHONE:
(559) 620-7110
CITY:SELMASTATE: CAZIP CODE:
93662
CAPACITY:6CENSUS: 5DATE:
01/12/2026
UNANNOUNCEDTIME BEGAN:
02:30 PM
MET WITH:Licensee Rosario Ramos and Licensee/Administrator Rosemaire RiemerTIME COMPLETED:
05:00 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Facility staff did not met resident's hygiene needs
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On this date 01/12/26, Licensing Program Analyst (LPA) M. Yang conducted initial complaint investigation. LPA introduce self, stated the purpose of the visit, and met with Licensee (L1) Rosario Ramos. Licensee/Administrator (L2) Rosemaire Riemer was called and arrived later during inspection. LPA discussed the complaint and delivered complaint findings to Licensees.

During the course of the investigation, the department conducted interviews and reviewed records. Records document the resident is constipated and has bowel impairment and able to perform the resident’s own activity daily living (ADL).

Based on interviews conducted and records reviewed, allegation alleging staff did not met resident’s hygiene needs, the preponderance of evidence has not been met. Therefore, the above allegation is found to be UNSUBSTANTIATED. An exit interview was conducted. A copy of this report was provided to L2, whose signature on this form confirms receipt of this report.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: See Moua
LICENSING EVALUATOR NAME: Mai Yang
LICENSING EVALUATOR SIGNATURE:

DATE: 01/12/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/12/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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