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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 107209368
Report Date: 04/25/2025
Date Signed: 04/25/2025 03:04:53 PM

Unfounded


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO RO, 1314 E SHAW AVE
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/05/2025 and conducted by Evaluator Martin Vega
COMPLAINT CONTROL NUMBER: 24-AS-20250305145051
FACILITY NAME:A PLACE CALLED HOME: THE CHATEAUFACILITY NUMBER:
107209368
ADMINISTRATOR:MURCHISON, DAVID BRUCEFACILITY TYPE:
740
ADDRESS:3019 POWERS AVENUETELEPHONE:
(559) 213-7251
CITY:CLOVISSTATE: CAZIP CODE:
93619
CAPACITY:10CENSUS: 8DATE:
04/25/2025
UNANNOUNCEDTIME BEGAN:
03:00 PM
MET WITH:Administrator - David MurchisonTIME COMPLETED:
04:00 PM
ALLEGATION(S):
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Staff are restricting resident’s ability to have visitors
Staff are isolating resident in her room
INVESTIGATION FINDINGS:
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On 04/25/2025, Licensing Program Analyst (LPA) M Vega met with Administrator - David Murchison to
deliver the findings for the above allegations.

The department received a complaint on 03/05/2025 alleging that, Staff are restricting resident’s ability to have visitors and Staff are isolating resident in her room. During the investigation, LPA interviewed Resident 1 (R1). Conducted interviews with Staff 1 (S1). During the course of this investigation facility files were reviewed. It was determined that Staff are not isolating resisent and staff is not resdtricting visitors.

Unfounded
Estimated Days of Completion:
SUPERVISORS NAME: Brenda Chan
LICENSING EVALUATOR NAME: Martin Vega
LICENSING EVALUATOR SIGNATURE:

DATE: 04/25/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/25/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 24-AS-20250305145051
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO RO, 1314 E SHAW AVE
FRESNO, CA 93710
FACILITY NAME: A PLACE CALLED HOME: THE CHATEAU
FACILITY NUMBER: 107209368
VISIT DATE: 04/25/2025
NARRATIVE
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This agency has investigated the complaint alleging: Staff are restricting resident’s ability to have visitors
Staff are isolating resident in her room and We have found that the complaint was unfounded, meaning that the allegation was false, could not have happened and/or is without a reasonable basis therefore we have dismissed the complaint. There were no citations issued during this visit and exit interview was conducted.

A copy of this report was provided to Administrator for facility records.
SUPERVISORS NAME: Brenda Chan
LICENSING EVALUATOR NAME: Martin Vega
LICENSING EVALUATOR SIGNATURE:

DATE: 04/25/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/25/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2