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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 115402534
Report Date: 01/04/2024
Date Signed: 01/09/2024 09:01:17 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO CC RO, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/31/2023 and conducted by Evaluator Sydney Sims
PUBLIC
COMPLAINT CONTROL NUMBER: 13-CC-20230831094252
FACILITY NAME:RAMSEY, DEBRA FAMILY CHILD CARE HOMEFACILITY NUMBER:
115402534
ADMINISTRATOR:RAMSEY, DEBRA J.FACILITY TYPE:
810
ADDRESS:TELEPHONE:
(530) 934-4789
CITY:WILLOWSSTATE: CAZIP CODE:
95988
CAPACITY:14CENSUS: 5DATE:
01/04/2024
UNANNOUNCEDTIME BEGAN:
08:46 AM
MET WITH:Debra Ramsey - Licensee TIME COMPLETED:
09:31 AM
ALLEGATION(S):
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Staff hits day care children

Staff sprays day care children with spray bottle
INVESTIGATION FINDINGS:
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On January 04, 2024 at 8:46am, Licensing Program Analyst (LPA) S. Sims and E. Laird conducted an unannounced complaint inspection, and met with licensee Debra Ramsey. It was alleged that Staff hit children, and Staff sprays day care children with spray bottle. Specifically, that the licensee sprays day care children with a water bottle as a form of punishment and hits day care children as a form of punishment.
The licensee was interviewed on 09/05/2023 at 11:22am and denied the allegations. The licensee stated that staff do not spray children with water bottles as a form of punishment or hit children as a form of punishment.

5 parents (P1-P5) were interviewed on 11/13/2023, P1 – P4 denied the allegations and stated that they were unaware of the Licensee hitting or spraying children in care. P5 stated that the Licensee has sprayed C5 with a water bottle as a form of punishment and swatted C5 with a fly swatter as a form of punishment.

Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Sydney Sims
LICENSING EVALUATOR SIGNATURE:

DATE: 01/04/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/04/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 13-CC-20230831094252
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO CC RO, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: RAMSEY, DEBRA FAMILY CHILD CARE HOME
FACILITY NUMBER: 115402534
VISIT DATE: 01/04/2024
NARRATIVE
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5 Children (C1-C5) were interviewed on dates 12/1/2023 and 12/04/2023, C1, C3 – C5 confirmed witnessing the licensee spray children in care with a spray bottle as a form of punishment. C1 substantiated that the Licensee has spanked C1 with their hand. C3 and C5 also stated Licensee has hit children in care as a form of punishment with a wooden spoon. C2 and C4 could not confirm if the licensee has hit any children in care.

During today’s visit facility was toured. LPA observed 5 children in care.

Based on the evidence obtained, the preponderance of evidence standard has been met, therefore the above allegation is found to be substantiated. California Code of Regulations, (Title 22), is being cited on the attached LIC 9099D.

LPA S. Sims informed licensee Debra Ramsey that this report dated 1/4/24 documents 2 Type A citation which shall be posted for 30 consecutive days as there is an immediate risk to the health, safety, or personal rights of children in care.

Also, LPA S. Sims and E. Laird informed the licensee Debra Ramsey to provide a copy of this licensing report dated 1/4/23 that documents any Type A citation(s) to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.

Exit interview conducted and report was reviewed with the licensee Debra Ramsey.
A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Sydney Sims
LICENSING EVALUATOR SIGNATURE:

DATE: 01/04/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/04/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 4
Control Number 13-CC-20230831094252
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO CC RO, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: RAMSEY, DEBRA FAMILY CHILD CARE HOME
FACILITY NUMBER: 115402534
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 01/04/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
01/05/2024
Section Cited
CCR
102423(a)(4)
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Each child receiving services from a family child care home shall have certain rights that shall not be waived or abridged by the licensee regardless of consent or authorization from the child's authorized representative. These rights include, but are not limited to, the following: To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse, or other actions of a punitive nature, including, but not limited to: interference with eating, sleeping or toileting; or withholding shelter, clothing, medication or aids to physical functioning.
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Licensee will have all parents with children enrolled and children who enroll for the next 12 months sign LIC 9224 and Licensee to read and acknowledge personal rights regulations and provide CCL with written statement of acknowledgment by 1/5/24
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This regulation was not met as evidence by: It was determined that Licensee sprays children with water bottle as form of punishment
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Type A
01/05/2024
Section Cited
CCR
102423a)(4)
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Each child receiving services from a family child care home shall have certain rights that shall not be waived or abridged by the licensee regardless of consent or authorization from the child's authorized representative. These rights include, but are not limited to, the following: To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse, or other actions of a punitive nature, including, but not limited to: interference with eating, sleeping or toileting; or withholding shelter, clothing, medication or aids to physical functioning.
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Licensee will have all parents with children enrolled and children who enroll for the next 12 months sign LIC 9224 and Licensee to read and acknowledge personal rights regulations and provide CCL with written statement of acknowledgment by 1/5/24
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This regulation was not met as evidence by: It was determined that Licensee hits children in care as a form of punishment.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Sydney Sims
LICENSING EVALUATOR SIGNATURE:

DATE: 01/04/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/04/2024
LIC9099 (FAS) - (06/04)
Page: 4 of 4