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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 115402534
Report Date: 10/23/2025
Date Signed: 10/23/2025 03:09:46 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO CC RO, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/31/2025 and conducted by Evaluator Emily Curiel
PUBLIC
COMPLAINT CONTROL NUMBER: 13-CC-20250731162200
FACILITY NAME:RAMSEY, DEBRA FAMILY CHILD CARE HOMEFACILITY NUMBER:
115402534
ADMINISTRATOR:RAMSEY, DEBRA J.FACILITY TYPE:
810
ADDRESS:TELEPHONE:
(530) 934-4789
CITY:WILLOWSSTATE: CAZIP CODE:
95988
CAPACITY:14CENSUS: 19DATE:
10/23/2025
UNANNOUNCEDTIME BEGAN:
02:30 PM
MET WITH:Debra RamseyTIME COMPLETED:
02:45 PM
ALLEGATION(S):
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Home has cockroaches
INVESTIGATION FINDINGS:
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On 10/23/2025 at 2:30pm, Licensing Program Analysts (LPA) Emily Curiel and Tammy Dutra conducted an unannounced complaint inspection and met with licensee Debra Ramsey. It was alleged that the home has cockroaches.

The licensee Debra Ramsey was interviewed on 8/7/25 and stated that the allegation is true. Debra Ramsey stated that there has been an on-going cockroach problem. Debra stated that a pest control service comes in to spray and treat the home for cockroaches.

Interviews with 2 staff (S1-S2) were conducted on 8/7/25 and 10/16/25. S2 stated that while cockroaches are in the home, the situation is being handled through pest control and traps. Interviews with four parents (P1-P5) were conducted on 10/16/25 and P1-P4 parent stated that they had not seen a cockroach at the family childcare home. One child (C1) was interviewed on 10/9/25 and they stated that they have witnessed cockroaches in the family childcare home.

Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Emily Curiel
LICENSING EVALUATOR SIGNATURE:

DATE: 10/17/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/17/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 13-CC-20250731162200
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO CC RO, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: RAMSEY, DEBRA FAMILY CHILD CARE HOME
FACILITY NUMBER: 115402534
VISIT DATE: 10/23/2025
NARRATIVE
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During an annual inspection, LPAs Emily Curiel and Bianca Mendez witnessed a dead cockroach on the floor of the family childcare that is on limits to children in care during an annual inspection that was conducted on 8/7/25

Based on the evidence obtained, the preponderance of evidence standard has been met, therefore the above allegation is found to be substantiated. California Code of Regulations, (Title 22), is being cited on the attached LIC 9099D.

Exit interview conducted and report was reviewed with facility representative Seth Ramsey. Appeal rights were provided.

A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Emily Curiel
LICENSING EVALUATOR SIGNATURE:

DATE: 10/23/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/23/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 13-CC-20250731162200
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO CC RO, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: RAMSEY, DEBRA FAMILY CHILD CARE HOME
FACILITY NUMBER: 115402534
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 10/23/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
10/23/2025
Section Cited
CCR
102417(b)
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The home shall be kept clean and orderly
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The licensee Debra Ramsey will provide proof that efforts are being made prevent cockroaches from the areas that are on limits to children.
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Proof that pest control is being done will be mailed to:
CCLD Chico Regional Office
520 Cohasset Rd. Suite 170 Chico CA 95926
by 11/23/25
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Emily Curiel
LICENSING EVALUATOR SIGNATURE:

DATE: 10/23/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/23/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 3