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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 115402534
Report Date: 01/08/2026
Date Signed: 01/08/2026 09:45:13 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO CC RO, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/15/2025 and conducted by Evaluator Tammy Dutra
COMPLAINT CONTROL NUMBER: 13-CC-20251015082043
FACILITY NAME:RAMSEY, DEBRA FAMILY CHILD CARE HOMEFACILITY NUMBER:
115402534
ADMINISTRATOR:RAMSEY, DEBRA J.FACILITY TYPE:
810
ADDRESS:TELEPHONE:
(530) 934-4789
CITY:WILLOWSSTATE: CAZIP CODE:
95988
CAPACITY:14CENSUS: 2DATE:
01/08/2026
UNANNOUNCEDTIME BEGAN:
09:35 AM
MET WITH:Debra RamseyTIME COMPLETED:
09:45 AM
ALLEGATION(S):
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Licensee yells at daycare children
Daycare children left alone at school without supervision
INVESTIGATION FINDINGS:
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On 1/8/26 at 9:35am, Licensing Program Analyst (LPA) Tammy Dutra and Emily Curiel conducted an unannounced complaint inspection and met with licensee Debra Ramsey. It was alleged that the licensee yells at daycare children and daycare children are left alone at school without supervision.

The licensee was interviewed on 11/7/25 at 11:39am and stated that she uses high voices to get children’s attention. Licensee stated there have been incidents with an adult in the home (A2) that escalate and result in high voices. Licensee stated that the tone could be considered yelling depending on the observer, but she does not believe it is yelling. Licensee does not believe children are being left for extended periods alone at the school. Licensee stated she has multiple staff members picking up children from multiple schools and is not aware of any issues aside from a parent failing to communicate with her regarding a child needing to be picked up.

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Tammy Dutra
LICENSING EVALUATOR SIGNATURE:

DATE: 01/08/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/08/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 13-CC-20251015082043
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO CC RO, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: RAMSEY, DEBRA FAMILY CHILD CARE HOME
FACILITY NUMBER: 115402534
VISIT DATE: 01/08/2026
NARRATIVE
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Two staff were interviewed on 10/23/25 and both denied that the Licensee yells at daycare children. Both staff indicated the discipline policy involves time outs, segregating the child and talking with them asking them to behave better. Both staff members denied that children are left at school alone without supervision. Staff members stated that one staff (S1) is the primary transporter and other adults in the home support as needed.

Four parents were interviewed on 11/5/25 and 1/5/26 and denied seeing licensee yell at daycare children. Two parents (P1 & P4) have seen licensee yell at an adult in the home (A2) in front of daycare children. Three parents denied having a problem with children being left unsupervised alone at school. One parent (P1) had been notified by the school when their child had not been picked up.

Four children were interviewed on 11/7/25, 11/10/25 and 1/6/26. Two children (C1 & C4) stated that they had seen the licensee yell at daycare children. All children stated that licensee yells at A2 and A2 yells at the licensee. Two children (C3 & C4) had not been left at school unsupervised and two children (C1 and C2) stated they had been left at school for extended periods of time.

Based on interviews with the licensee, staff and children LPA determined there is not a preponderance of evidence to prove the allegations that Licensee yells at daycare children and daycare children are left alone at school without supervision.

Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the findings are unsubstantiated


Exit interview conducted and report was reviewed with the licensee Debra Ramsey. Appeal rights were provided.

A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Tammy Dutra
LICENSING EVALUATOR SIGNATURE:

DATE: 01/08/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/08/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2