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Department of
SOCIAL SERVICES
Community Care Licensing
COMPLAINT INVESTIGATION REPORT
Facility Number:
115405947
Report Date:
03/12/2026
Date Signed:
04/16/2026 09:19:39 AM
Substantiated
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY
COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO CC RO
,
520 COHASSET RD., SUITE 170
CHICO
,
CA
95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/19/2025
and conducted by Evaluator
Emily Curiel
PUBLIC
COMPLAINT CONTROL NUMBER:
13-CC-20251219153137
FACILITY NAME:
VILLA AVENUE HEAD START
FACILITY NUMBER:
115405947
ADMINISTRATOR:
AISENBREY, JANICE
FACILITY TYPE:
850
ADDRESS:
451 S. VILLA AVENUE
TELEPHONE:
(530) 934-6596
CITY:
WILLOWS
STATE:
CA
ZIP CODE:
95988
CAPACITY:
20
CENSUS:
5
DATE:
03/12/2026
UNANNOUNCED
TIME BEGAN:
11:00 AM
MET WITH:
Ester Davis
TIME COMPLETED:
11:45 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff took children outside for an extended period of time in cold, wet weather.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
This report has been updated. Please see the report dated 4/14/26.
Substantiated
Estimated Days of Completion:
0
SUPERVISORS NAME
:
Erin Virrueta
LICENSING EVALUATOR NAME
:
Emily Curiel
LICENSING EVALUATOR SIGNATURE
:
DATE:
03/09/2026
I acknowledge receipt of this form and understand my licensing appeal rights as
explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE:
03/09/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099
(FAS) - (06/04)
Page:
1
of
2
Control Number
13-CC-20251219153137
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY
COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO CC RO
,
520 COHASSET RD., SUITE 170
CHICO
,
CA
95926
FACILITY NAME:
VILLA AVENUE HEAD START
FACILITY NUMBER:
115405947
VISIT DATE:
03/12/2026
NARRATIVE
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This page has been left intentionally blank.
SUPERVISORS NAME
:
Erin Virrueta
LICENSING EVALUATOR NAME
:
Emily Curiel
LICENSING EVALUATOR SIGNATURE
:
DATE:
03/12/2026
I acknowledge receipt of this form and understand my licensing appeal rights as
explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE:
03/12/2026
LIC9099
(FAS) - (06/04)
Page:
2
of
2