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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 115408371
Report Date: 10/21/2024
Date Signed: 10/21/2024 02:36:31 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO CC RO, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/17/2024 and conducted by Evaluator Tammy Dutra
COMPLAINT CONTROL NUMBER: 13-CC-20240717111516
FACILITY NAME:DOMINGUEZ-GARCIA, CONSUELO FAMILY CHILD CARE HOMEFACILITY NUMBER:
115408371
ADMINISTRATOR:DOMINGUEZ-GARCIA, CONSUELOFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(530) 519-6211
CITY:ORLANDSTATE: CAZIP CODE:
95963
CAPACITY:14CENSUS: 3DATE:
10/21/2024
UNANNOUNCEDTIME BEGAN:
02:11 PM
MET WITH:Consuelo Dominguez-GarciaTIME COMPLETED:
02:40 PM
ALLEGATION(S):
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minor under 14 providing care & supervision to children
licensee operating out of ratio
INVESTIGATION FINDINGS:
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On 10/21/24 at 2:11 pm, Licensing Program Analyst (LPA) Tammy Dutra conducted an unannounced complaint inspection and met with licensee Consuelo Dominguez-Garcia. It was alleged that a minor under 14 is providing care and supervision to children in care and the licensee is operating out of ratio.

The licensee was interviewed on 7/17/24 at 8:09 am and denied all allegations. Licensee stated that she does not have a minor under 14 providing care for children and that she is operating within ratio requirements. Licensee stated that she did have an argument with someone recently who might have reason to file a complaint against her. Licensee stated she has two assistants currently. S1 is an adult who lives on the property and S2 is a minor age 16. Licensee stated she does not leave her minor assistant alone with children in care. Licensee stated that she does not operate out of ratio. Licensee stated S1 is always available to assist if more than 8 children arrive for the day.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Tammy Dutra
LICENSING EVALUATOR SIGNATURE:

DATE: 10/21/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/21/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 13-CC-20240717111516
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO CC RO, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: DOMINGUEZ-GARCIA, CONSUELO FAMILY CHILD CARE HOME
FACILITY NUMBER: 115408371
VISIT DATE: 10/21/2024
NARRATIVE
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Licensee’s assistants were interviewed on 7/17/24 and denied the allegations. Both assistants stated they have not witnessed a minor under 14 providing care for children and that licensee is always operating in ratio. S1 stated they would stay home and assist licensee if needed. S1 stated it was easier to call out from their other job than turn away children from the daycare. Both assistants stated there is always an adult present when they are working in the daycare. Both assistants explained they understood title 22 regulations and they had never seen the Licensee operating out of ratio.

Three children were interviewed on 7/19/24 and two stated at times the licensee does leave children with a minor (S2) and (C1) while she is preparing food or cleaning the home. One child stated that at times licensee goes to the store away from the property when a minor assistant (S3) has been watching the children.

Seven parents were interviewed on 9/19/24 and 2 parents were interviewed on 9/23/24. Two out of nine parents indicated that the Licensee does spend extended periods of time in the main house during daycare hours. None of the parents have witnessed the Licensee leave the property. LPA explained ratio requirements to the parents and asked if they had ever witnessed the licensee operating out of ratio. All parents denied ever seeing licensee operating out of ratio. Parents stated they had never seen licensee operating with 9-14 children without an assistant. Parents also indicated they had never seen licensee operating alone with over 8 children. LPA explained the age requirements with regards to ratio for children in both a small and large daycare and parents stated they had not witnessed licensee operating outside of those ratios.

During today’s inspection, the facility was toured. The daycare room is in the back yard of the home in a detached ADU that is located approximately 20 feet from the main home. There are cameras inside the daycare room. Licensee was operating within ratio requirements during previous and current visit. Licensee did not have a sign in sheet available for review.

Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the findings are unsubstantiated.
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Tammy Dutra
LICENSING EVALUATOR SIGNATURE:

DATE: 10/21/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/21/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 13-CC-20240717111516
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO CC RO, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: DOMINGUEZ-GARCIA, CONSUELO FAMILY CHILD CARE HOME
FACILITY NUMBER: 115408371
VISIT DATE: 10/21/2024
NARRATIVE
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Exit interview conducted and report was reviewed with the licensee Consuelo Dominguez-Garcia. Appeal rights were provided.

A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Tammy Dutra
LICENSING EVALUATOR SIGNATURE:

DATE: 10/21/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/21/2024
LIC9099 (FAS) - (06/04)
Page: 3 of 3