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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 123009260
Report Date: 04/08/2024
Date Signed: 04/10/2024 09:30:13 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/21/2024 and conducted by Evaluator Noah Wheeler
PUBLIC
COMPLAINT CONTROL NUMBER: 13-CC-20240321145630
FACILITY NAME:WINZLER CHILDREN'S CENTERFACILITY NUMBER:
123009260
ADMINISTRATOR:RICE, ELIZABETHFACILITY TYPE:
850
ADDRESS:719 CREIGHTON STREETTELEPHONE:
(707) 441-2498
CITY:EUREKASTATE: CAZIP CODE:
95501
CAPACITY:90CENSUS: 40DATE:
04/08/2024
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Lisa ClaussenTIME COMPLETED:
10:30 AM
ALLEGATION(S):
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Staff handled day care child in a physically inappropriate manner.
INVESTIGATION FINDINGS:
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On April 8, 2024, at 9:00 AM, Licensing Program Analysts (LPA) Noah Wheeler and Kiriko Lynch conducted an unannounced complaint inspection and met with facility representative Lisa Claussen. It was alleged that staff handled day care child in a physically inappropriate manner; specifically, that Staff #1 (S1) slammed Child #1 (C1) into a wall and was arrested. During the investigation, a copy of the police report was obtained. It was confirmed that S1 was arrested on 2/29/24 at the facility for child endangerment and corporal injury on a child. It was also determined that facility director, Elizabeth Rice, did not immediately report the incident to the Department, Law Enforcement, and C1’s parents, and also allowed S1 to return to work the next day. Elizabeth Rice did not report the incident to the Department until 2/29/24, after S1 had been arrested. The facility representative Lisa Claussen was interviewed on 3/11/24 at and stated that S1 no longer works at the facility. Based on the evidence obtained, the preponderance of evidence standard has been met, therefore the above allegation is found to be substantiated. California Code of Regulations, (Title 22), is being cited on the attached LIC 9099D.
LPAs Noah Wheeler and Kiriko Lynch informed facility representative Lisa Claussen that this report dated 4/8/24 documents two Type A citations which shall be posted for 30 consecutive days as there is an immediate risk to the health, safety, or personal rights of children in care. Also, LPA Noah Wheeler informed the facility representative Lisa Claussen to provide a copy of this licensing report dated 4/8/24 that documents any Type A citations to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification. Exit interview conducted and report was reviewed with the facility representative Lisa Claussen. Appeal rights were provided. A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Noah Wheeler
LICENSING EVALUATOR SIGNATURE:

DATE: 04/08/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/08/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 13-CC-20240321145630
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: WINZLER CHILDREN'S CENTER
FACILITY NUMBER: 123009260
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 04/08/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
04/08/2024
Section Cited
CCR
101223(a)(3)
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The licensee shall ensure that each child is accorded the following personal rights: To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse or other actions of a punitive nature…
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Interim Director stated staff are taking mandated reporter training and other applicable care and supervision training and will email proof of training and completion to Licensing by due date.
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This requirement was not met as evidenced by:
Based on interviews and record review, the licensee did not comply with the section cited above for Child #1 which poses an immediate health, safety or personal rights risk to children in care.
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Type A
04/08/2024
Section Cited
HSC
1596.885(c)
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Conduct which is inimical to the health, morals, welfare, or safety of either an individual in or receiving services from the facility or the people of this state.
This requirement was not met as evidenced by:
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Interim Director stated she understands the staff exclusion orders and will follow them and send a written statement to Licensing stating so to Licensing by due date.
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Based on interviews and record review, the facility director Elizabeth Rice, did not comply with the section cited above which poses an immediate health, safety or personal rights risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Noah Wheeler
LICENSING EVALUATOR SIGNATURE:

DATE: 04/08/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/08/2024
LIC9099 (FAS) - (06/04)
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