126804144-7-22-2025-21-AS-KMOA-DK2RHW-20250729130259

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 126804144
Report Date: 07/22/2025
Date Signed: 07/22/2025 02:50:16 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405

This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/23/2025 and conducted by Evaluator Christopher Arnhold

COMPLAINT CONTROL NUMBER: 21-AS-20250523081808

FACILITY NAME:	REDWOOD R AND R		FACILITY NUMBER:	126804144
ADMINISTRATOR:	CRAVEN, HEATHER		FACILITY TYPE:	740
ADDRESS:	3231 DOLBEER ST		TELEPHONE:	(707) 444-2076
CITY:	EUREKA	STATE: CA	ZIP CODE:	95503
CAPACITY:	14	CENSUS: 12	DATE:	07/22/2025
		UNANNOUNCED	TIME BEGAN:	02:00 PM
MET WITH:	Heather Craven		TIME COMPLETED:	03:00 PM

ALLEGATION(S):

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9

Personal Rights
Licensee did not report verbal abuse

INVESTIGATION FINDINGS:

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At approximately 2:00PM, Licensing Program Analyst (LPA) Chris Arnhold arrived at this facility unannounced, to deliver investigative findings from an investigation into the above allegations. LPA met with Administrator Heather Craven. Based on interviews conducted and records reviewed, LPA did not find evidence to support the above allegations. LPA interviewed all staff working at the facility and learned no instances of verbal or physicial abuse took place and staff enjoy working with their co-workers.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are Unsubstantiated.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Kimberley Mota
LICENSING EVALUATOR NAME: Christopher Arnhold
LICENSING EVALUATOR SIGNATURE:	DATE: 07/22/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/22/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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