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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 136609875
Report Date: 06/06/2022
Date Signed: 06/06/2022 02:43:40 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/06/2022 and conducted by Evaluator Rajani Goudreau
PUBLIC
COMPLAINT CONTROL NUMBER: 20-CC-20220506135405
FACILITY NAME:CHAVEZ, GRACIELA FAMILY CHILD CAREFACILITY NUMBER:
136609875
ADMINISTRATOR:GRACIELA CHAVEZFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(760) 344-5048
CITY:BRAWLEYSTATE: CAZIP CODE:
92227
CAPACITY:14CENSUS: 9DATE:
06/06/2022
UNANNOUNCEDTIME BEGAN:
01:01 PM
MET WITH:Graciela Chavez TIME COMPLETED:
01:37 PM
ALLEGATION(S):
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9
Licensee allows the day care children to cry excessively.
INVESTIGATION FINDINGS:
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On 06/06/22 at 1:00 p.m., Licensing program Analyst (LPA), Rajani Goudreau conducted an unannounced complaint inspection for the purpose of delivering the complaint finding to the above listed allegation. Upon arrival LPA met with Licensee,Graciela Chavez and proceeded to tour the facility. During the inspection there were nine children in care with one staff member present. Staff member assisted in translating the inspection. During the course of the investigation, interviews were conducted with the Licensee, staff member, witnesses, children in care and daycare parents.

On May 06, 2022, Community Care Licensing (CCL) received a complaint alleging Licensee allows the day care children to cry excessively. During an interview with Licensee, Licensee denied allowing the day care children to cry excessively. According to parents, at time of drop off and pick up children are not observed to be crying. Due to conflicting information obtained throughout the course of investigation the allegation is found to be unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Tulam Vu
LICENSING EVALUATOR NAME: Rajani Goudreau
LICENSING EVALUATOR SIGNATURE:

DATE: 06/06/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/06/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 20-CC-20220506135405
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: CHAVEZ, GRACIELA FAMILY CHILD CARE
FACILITY NUMBER: 136609875
VISIT DATE: 06/06/2022
NARRATIVE
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No deficiencies issued during today’s visit. The following reports were discussed and provided to the Licensee: LIC9099 reports, LIC9213 (Notice of Site Visit) and Appeal Rights (LIC9058). Notice of Site Visit shall be posted for 30 days from today’s date. Exit interview conducted with Licensee, Graciela Chavez.
SUPERVISORS NAME: Tulam Vu
LICENSING EVALUATOR NAME: Rajani Goudreau
LICENSING EVALUATOR SIGNATURE:

DATE: 06/06/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/06/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 2