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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 136609880
Report Date: 01/09/2024
Date Signed: 01/10/2024 08:25:15 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/19/2023 and conducted by Evaluator Cindy Meier
COMPLAINT CONTROL NUMBER: 20-CC-20231019113456
FACILITY NAME:JARA, HILDA FAMILY CHILD CAREFACILITY NUMBER:
136609880
ADMINISTRATOR:HILDA JARAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(760) 370-9151
CITY:EL CENTROSTATE: CAZIP CODE:
92243
CAPACITY:14CENSUS: DATE:
01/09/2024
UNANNOUNCEDTIME BEGAN:
11:46 AM
MET WITH:Hilda JaraTIME COMPLETED:
12:30 PM
ALLEGATION(S):
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Licensee pinched daycare child which resulted in an injury
INVESTIGATION FINDINGS:
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On 01/09/2024 at 11:45 a.m., Licensing Program Analyst (LPA), Cindy Meier conducted an unannounced complaint inspection to deliver the findings of the above allegation. LPA met with Licensee, Hilda Jara and advised licensee of the purpose of the inspection and conducted a tour of the facility. There were nine (9) children, licensee, licensee’s spouse, and two (2) assistants present during the inspection. The LPA used Focus Language during the inspection which provided translation for the licensee.

During the course of the investigation, interviews were conducted with licensee, licensee’s spouse, facility assistants, outside agency representative, daycare children and daycare parents. The facility roster, electronic correspondence, photos, and outside agency records were obtained and reviewed by LPA.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Jason Garay
LICENSING EVALUATOR NAME: Cindy Meier
LICENSING EVALUATOR SIGNATURE:

DATE: 01/09/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/09/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 20-CC-20231019113456
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: JARA, HILDA FAMILY CHILD CARE
FACILITY NUMBER: 136609880
VISIT DATE: 01/09/2024
NARRATIVE
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It was alleged that on 10/16/23, the licensee pinched daycare child (C1’s) right chest area, which resulted in a bruise, as punishment for C1’s failure to nap. The licensee denied the allegation, stating she has never pinched a child. The licensee’s spouse and facility assistants denied the allegation, stating that the licensee does not handle children in a rough manner, nor had any child suffered the alleged injuries while in care. Photographic evidence received was inconclusive with no specific indication as to how, when or where the injury occurred. Daycare parents interviewed expressed satisfaction with the care the licensee provides and had no concerns. Daycare children interviewed stated they have not received any injury by licensee, nor have they observed anyone else receiving an injury.

Due to conflicting information obtained throughout the course of the investigation and no other witnesses to the alleged incident, LPA was unable to determine whether or not the allegation occurred. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED.

Exit interview conducted and report was reviewed with licensee, Hilda Jara. A copy of this report, along with Appeal Rights (LIC9058 03/22), were provided. A Notice of Site Visit was given and must remain posted for 30 days. LPA observed that the notice of site visit was posted during the inspection. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
SUPERVISORS NAME: Jason Garay
LICENSING EVALUATOR NAME: Cindy Meier
LICENSING EVALUATOR SIGNATURE:

DATE: 01/09/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/09/2024
LIC9099 (FAS) - (06/04)
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