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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 136610081
Report Date: 08/02/2024
Date Signed: 08/02/2024 01:51:37 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/08/2024 and conducted by Evaluator Gloria Gonzalez
PUBLIC
COMPLAINT CONTROL NUMBER: 20-CC-20240508112234
FACILITY NAME:CANO, ROSE FAMILY CHILD CAREFACILITY NUMBER:
136610081
ADMINISTRATOR:ROSE CANOFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(760) 595-1752
CITY:EL CENTROSTATE: CAZIP CODE:
92243
CAPACITY:14CENSUS: 4DATE:
08/02/2024
UNANNOUNCEDTIME BEGAN:
12:15 PM
MET WITH:Rose CanoTIME COMPLETED:
02:00 PM
ALLEGATION(S):
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Licensee did not provide adequate supervision while transporting children in care
Licensee left child in care unattended in a vehicle
INVESTIGATION FINDINGS:
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On 8/2/24, at 12:15 PM, Licensing Program Analyst (LPA), Gloria Gonzalez conducted a complaint inspection to deliver findings and met with Licensee, Rose Cano regarding the above allegations. LPA advised Licensee of the purpose of the inspection and conducted a tour of the facility. There were four (4) daycare children, including one (1) infant, and two (2) staff members present during the inspection.

LPA interviewed one staff member and three daycare children at the time of this inspection.

On 5/8/24, Community Care Licensing (CCL) received a complaint alleging that Licensee did not provide adequate supervision while transporting children in care and Licensee left child in care unattended in a vehicle. During the course of the investigation interviews were conducted with several daycare children, several daycare parents and staff members. Licensee denied the above allegations and stated that Licensee transports children safely to and from school.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Tulam Vu
LICENSING EVALUATOR NAME: Gloria Gonzalez
LICENSING EVALUATOR SIGNATURE:

DATE: 08/02/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/02/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 20-CC-20240508112234
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: CANO, ROSE FAMILY CHILD CARE
FACILITY NUMBER: 136610081
VISIT DATE: 08/02/2024
NARRATIVE
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Licensee states she takes the responsibility of driving the children because she understands how important it is too keep the children safe while driving. Licensee states she has never left children unattended in a vehicle by themselves. Licensee states she takes and picks up the children to school and the school staff open the door and children go in the car. Licensee states Child #1 walks up to the car on her own because she is older.

Based on interviews conducted, there was no corroborating evidence regarding the allegation. Due to conflicting information obtained from the interviews, and although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. Therefore the above allegations are found to be unsubstantiated.

No deficiencies cited.

A copy of this report and appeal rights (LIC 9058) was provided to Licensee. LPA observed Licensee post LIC9213 – Notice of Site Visit and Licensee was advised this notice is to be posted for 30 days from today’s date. An exit interview was conducted with Licensee, Rose Cano. This report was interpreted to licensee in Spanish by LPA Gonzalez.
SUPERVISORS NAME: Tulam Vu
LICENSING EVALUATOR NAME: Gloria Gonzalez
LICENSING EVALUATOR SIGNATURE:

DATE: 08/02/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/02/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2