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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 150406460
Report Date: 02/21/2023
Date Signed: 02/21/2023 12:36:41 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CHILD CARE, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/06/2023 and conducted by Evaluator Andrea Pittman
PUBLIC
COMPLAINT CONTROL NUMBER: 12-CC-20230106105554
FACILITY NAME:CERRO COSO CHILD DEVELOPMENT CENTERFACILITY NUMBER:
150406460
ADMINISTRATOR:KRALL, JESSICAFACILITY TYPE:
830
ADDRESS:3000 COLLEGE HEIGHTS BLVD.TELEPHONE:
(760) 384-6362
CITY:RIDGECRESTSTATE: CAZIP CODE:
93555
CAPACITY:50CENSUS: 7DATE:
02/21/2023
UNANNOUNCEDTIME BEGAN:
12:00 PM
MET WITH:Director Jessica KrallTIME COMPLETED:
12:45 PM
ALLEGATION(S):
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Buildings and Grounds- On Jan. 6th, 2023, the facility experienced a power outage.

Personal Rights- On Jan. 6th, 2023, children in care experienced a power outage exposing them to temperatures between 41 and 47 degrees.
INVESTIGATION FINDINGS:
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On February 21st, 2023 at 12:00PM, LPAs Andrea Pittman and Justeene Tamayo met with Director Jessica Krall for the purpose of concluding the investigation concerning the above allegations. The investigation consisted of interviews conducted with Staff and other relevant complaint parties. LPA received documents related to this investigation which included the facility’s staff roster and children’s roster.
The interviews conducted revealed that on Friday, January 6th, 2023, between approximately 8:30am and 3:00pm, the facility experienced a power outage that caused the power and heater to be off in the facility which resulted in the facility being in darkness and colder temperatures. LPA researched the historical temperature in Google for the Ridgecrest area on that day, the temperatures ranged between 41 and 47 degrees during the power outage. Parents were notified that there would be generators during the power outage; however, they were not informed that the generators would not provide power or heat in the classrooms.
Please see LIC 9099-C for additional information
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Mariela Ramon
LICENSING EVALUATOR NAME: Andrea Pittman
LICENSING EVALUATOR SIGNATURE:

DATE: 02/21/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/21/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 12-CC-20230106105554
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CHILD CARE, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
FACILITY NAME: CERRO COSO CHILD DEVELOPMENT CENTER
FACILITY NUMBER: 150406460
VISIT DATE: 02/21/2023
NARRATIVE
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There were six children present in care and affected by the power outage and colder temperatures as disclosed by children wearing more than one heavy coat during the power outage. Interviews disclosed that flashlights and phone lights were needed for changings in restrooms of children in care.

Based on information obtained and interviews with relevant complaint parties, the allegation is deemed SUBSTANTIATED and Type A citations will be issued. A finding of substantiated means that allegations were valid because the preponderance of evidence standard has been met.

Upon receipt of a Type A Deficiency, a copy of the licensing report must also be posted for 30 days. The same report must be provided to parents/guardians of children newly enrolled at the facility during the next 12 months & Licensee must obtain a signed Acknowledgement of Licensing Reports (LIC 9224) from parents/guardians and place it in each child's file. Copies of the reports must be provided to each parent when a Type A violation is cited along with Acknowledgment of Receipt of Licensing Reports LIC 9224. If these requirements are not met, civil penalties per violation will be assessed.

An exit interview was conducted, a copy of this report, appeal rights, and notice of site visit was read and provided to the Director Jessica Krall.

SUPERVISORS NAME: Mariela Ramon
LICENSING EVALUATOR NAME: Andrea Pittman
LICENSING EVALUATOR SIGNATURE:

DATE: 02/21/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/21/2023
LIC9099 (FAS) - (06/04)
Page: 3 of 3
Control Number 12-CC-20230106105554
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CHILD CARE, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551

FACILITY NAME: CERRO COSO CHILD DEVELOPMENT CENTER
FACILITY NUMBER: 150406460
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 02/21/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Deficiency Dismissed
Type A
02/22/2023
Section Cited
CCR
101238(a)
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Buildings and Ground. The child care center shall be clean, safe, sanitary and in good repair at all times to ensure the safety and well-being of children, employees and visitors. This requirement is not met as evidenced by the incident occurring on 1/6/2023, facility
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The facility shall submit a plan of operation to the Department no later than 2/22/2023 indicating what steps will be taken in the event of a power outage to prevent this incident from recurring.
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experienced a power outage which placed the facility in darkness and colder temperatures. This is a Type A Deficiency and it poses an immediate risk to the health and safety to the children in care.
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Request Denied
Type A
02/22/2023
Section Cited
CCR
101223(a)(2)
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Personal Rights. The licensee shall ensure that each child is accorded the following personal rights: To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs. This requirement is not met as evidenced by
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The facility shall submit a plan of operation to the Department no later than 2/22/2023 indicating what steps will be taken in the event of a power outage to prevent this incident from recurring.

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the incident occurring on 1/6/2023, facility experienced a power outage which placed the facility in darkness and colder temperatures. This is a Type A deficiency and it poses an immediate risk to the health and safety to the children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Mariela Ramon
LICENSING EVALUATOR NAME: Andrea Pittman
LICENSING EVALUATOR SIGNATURE:

DATE: 02/21/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/21/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 3