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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 153801952
Report Date: 08/19/2025
Date Signed: 08/19/2025 02:18:57 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CC RO, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/30/2025 and conducted by Evaluator Crystal Ali
COMPLAINT CONTROL NUMBER: 12-CC-20250530105714
FACILITY NAME:IMMANUEL CHRISTIAN CHILD DEVELOPMENT CENTERFACILITY NUMBER:
153801952
ADMINISTRATOR:RAJARATNAM, RATNAFACILITY TYPE:
830
ADDRESS:1201 N. CHINA LAKE BLVD.TELEPHONE:
(760) 446-4507
CITY:RIDGECRESTSTATE: CAZIP CODE:
93555
CAPACITY:29CENSUS: 24DATE:
08/19/2025
UNANNOUNCEDTIME BEGAN:
02:01 PM
MET WITH:Dr. Ratna Rajaratnam, DirectorTIME COMPLETED:
02:20 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Allegation #1-Personal Rights-Staff did not provide notice prior to terminating daycare child.
Allegation #2-Personal Rights-Staff discriminating against daycare child.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 8/19/25, Licensing Program Analyst (LPA) Crystal Ali met with the Director to deliver the findings on the investigation into the above allegations. Upon arrival, LPA observed 24 infant children in care and 6 staff.
The investigation consisted of interviews with the director, employees, parent, and other relevant parties. The investigation revealed inconsistent statements with allegations #1 that staff did not provide notice prior to terminating daycare child and allegation #2 that staff discriminating against daycare child. After relevant complaint parties were interviewed it was determined there was no substantial evidence disclosed related to the allegation. The allegation could not be corroborated. Therefore, the allegations have been found unsubstantiated.
A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged occurred.

An exit interview was conducted, the report was read, and a copy of this report was left with the Director with notice of the site visit and appeal rights.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Claretta Yates
LICENSING EVALUATOR NAME: Crystal Ali
LICENSING EVALUATOR SIGNATURE:

DATE: 08/19/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/19/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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