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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 153808179
Report Date: 12/15/2023
Date Signed: 12/15/2023 01:59:03 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CHILD CARE, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/20/2023 and conducted by Evaluator Barbara Beneroso
PUBLIC
COMPLAINT CONTROL NUMBER: 12-CC-20230920110630
FACILITY NAME:PRIMEROS PASOS CHILD DEVELOPMENT CENTERFACILITY NUMBER:
153808179
ADMINISTRATOR:LLANES, GLORIAFACILITY TYPE:
850
ADDRESS:1111 BUSH STREETTELEPHONE:
(661) 854-6488
CITY:ARVINSTATE: CAZIP CODE:
93203
CAPACITY:106CENSUS: DATE:
12/15/2023
UNANNOUNCEDTIME BEGAN:
10:00 AM
MET WITH:Francis VegaTIME COMPLETED:
02:05 PM
ALLEGATION(S):
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9
Personal Rights: Staff do not adequately supervise children to prevent injury
Personal Rights: Staff do not accord child dignity in their relationship with staff or other persons
INVESTIGATION FINDINGS:
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On 12/15/2023, Licensing Program Analyst (LPA) Beneroso conducted an unannounced subsequent investigation to deliver the findings for the above allegation. LPA met with Site Supervisor, Francis Vega who guided LPA on a tour of the facility. Upon LPA's arrival, there were 35 children in care observed with 9 staff members providing care and supervision.

The investigation consisted of interviews with staff, children, children's parents, review of facility roster and other pertaining documents related to the complaint investigation. During interviews conducted, Staff members and Site Supervisor disclosed they keep each classroom within ratio and often have an extra teachers/Aides in the classroom to provide additional care and supervision to the children in care. Staff also disclosed they take the appropriate actions when incidents occur by notifying parents and writing reports of the incidents. Based on the interviews conducted and record review, there is no indication there was an incident in or about August 2023 in which a child had bite marks in his arm.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Mariela Ramon
LICENSING EVALUATOR NAME: Barbara Beneroso
LICENSING EVALUATOR SIGNATURE:

DATE: 12/15/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/15/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 12-CC-20230920110630
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CHILD CARE, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
FACILITY NAME: PRIMEROS PASOS CHILD DEVELOPMENT CENTER
FACILITY NUMBER: 153808179
VISIT DATE: 12/15/2023
NARRATIVE
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Concerning the second allegation, staff members, Site Supervisor and interviewed parents revealed that any concern is communicated with parents directly and privately. All communications are handled with the integrity and dignity of the children being considered.

Based on the information obtained, there were no disclosures or witnesses that could corroborate the above allegation occurred; therefore, the allegation is deemed to be UNSUBSTANTIATED. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.

A copy of this report was provided along with the appeal rights. Notice of Site Visit was posted and will remain posted for 30 days.
SUPERVISORS NAME: Mariela Ramon
LICENSING EVALUATOR NAME: Barbara Beneroso
LICENSING EVALUATOR SIGNATURE:

DATE: 12/15/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/15/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2