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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 153808780
Report Date: 03/28/2025
Date Signed: 03/28/2025 09:55:54 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/13/2025 and conducted by Evaluator Denisia Jimenez
PUBLIC
COMPLAINT CONTROL NUMBER: 57-CC-20250113085905
FACILITY NAME:CALIFORNIA IVY LEAGUE PREP ACADEMY, PS & ICFACILITY NUMBER:
153808780
ADMINISTRATOR:MILLER, AMYFACILITY TYPE:
850
ADDRESS:2301 ASHE ROADTELEPHONE:
(661) 832-8300
CITY:BAKERSFIELDSTATE: CAZIP CODE:
93309
CAPACITY:178CENSUS: 82DATE:
03/28/2025
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Hanan Abou Harb TIME COMPLETED:
09:30 AM
ALLEGATION(S):
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Staff yelled at another staff in front of daycare children
Staff did not treat daycare children in with respect
Staff did not provide adequate accommodations to children in care
Staff did not provide adequate supervision to children in care
INVESTIGATION FINDINGS:
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On 03/28/25, Licensing Program Manager (LPM) Scott Herring and Licensing Program Analyst (LPA) Denisia Jimenez conducted an unannounced complaint inspection at the facility to deliver findings for the above-mentioned allegations. LPA met with Director Hanan Abou Harb and a census was taken.

The investigation consisted of a review of records, interviews, and observations conducted by LPA Jimenez.
Based on the information obtained regarding the first allegation, LPA could not determine if Staff is yelling at another staff in front of the day care children. Interviews revealed that staff may elevate their tone at times while speaking firmly to other staff in front of the children but could not prove that staff is yelling.
Regarding allegation that Staff did not treat daycare children with respect, interviews revealed that all children are treated with respect. LPA observed staff were being respectful to the children. LPA could not determine if children’s personal rights were being violated.

(Continued on 9099-C)
Unsubstantiated
Estimated Days of Completion: 90
SUPERVISORS NAME: Scott Herring
LICENSING EVALUATOR NAME: Denisia Jimenez
LICENSING EVALUATOR SIGNATURE:

DATE: 03/28/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/28/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 57-CC-20250113085905
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
FACILITY NAME: CALIFORNIA IVY LEAGUE PREP ACADEMY, PS & IC
FACILITY NUMBER: 153808780
VISIT DATE: 03/28/2025
NARRATIVE
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Regarding allegation Staff did not provide adequate accommodations to children in care, LPA observed cots, furniture, and play equipment were meeting the children’s needs. Interviews revealed that children in care are being accommodated to meet their needs. LPA could not determine if the center was not providing adequate accommodations.

Regarding allegation Staff did not provide adequate supervision to children in care, interviews revealed that staff is providing adequate supervision. LPA observed adequate supervision with staff and children. LPA could not determine if children are not being provided adequate supervision.

Although the allegations may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violations occurred. Therefore, the findings are UNSUBSTANTIATED.
An exit interview was conducted with Director Hanan Abou Harb . A copy of this report and Appeal Rights were provided.

A notice of site visit was given and must remain posted for 30 days.
SUPERVISORS NAME: Scott Herring
LICENSING EVALUATOR NAME: Denisia Jimenez
LICENSING EVALUATOR SIGNATURE:

DATE: 03/28/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/28/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2