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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 153808780
Report Date: 10/15/2025
Date Signed: 10/15/2025 01:01:44 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/07/2025 and conducted by Evaluator Claribel Soto
COMPLAINT CONTROL NUMBER: 57-CC-20250807160447
FACILITY NAME:CALIFORNIA IVY LEAGUE PREP ACADEMY, PS & ICFACILITY NUMBER:
153808780
ADMINISTRATOR:MILLER, AMYFACILITY TYPE:
850
ADDRESS:2301 ASHE ROADTELEPHONE:
(661) 832-8300
CITY:BAKERSFIELDSTATE: CAZIP CODE:
93309
CAPACITY:178CENSUS: 62DATE:
10/15/2025
UNANNOUNCEDTIME BEGAN:
10:30 AM
MET WITH:Hanan Abou HarbTIME COMPLETED:
01:15 PM
ALLEGATION(S):
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Staff does not provide adequate supervision resulting in day care child sustaining an injury.

Staff did not provide medical attention in a timely manner.

Staff did not provide responsible party with an accurate incident report.
INVESTIGATION FINDINGS:
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On 10/15/2025, Licensing Program Analyst (LPA) Claribel Soto conducted an unannounced complaint inspection at the facility to deliver findings for the above-mentioned allegations. LPA met with Director, Hanan Abou Harb and a census was taken. The purpose of today's inspection is to close the complaint investigation. During the course of the investigation, LPA interviewed staff, parents, children, reviewed and obtained facility records.

With the allegation of, Staff does not provide adequate supervision resulting in day care child sustaining an injury was investigated, based off interviews, it was found that staff was supervising children outside during outdoor play time when child sustained injury.

With the allegation of, staff did not provide responsible party with an accurate incident report was investigated, based off interviews and record review it was found staff provided parent with incident report and provided parent with details of incident by phone.

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Scott Herring
LICENSING EVALUATOR NAME: Claribel Soto
LICENSING EVALUATOR SIGNATURE:

DATE: 10/15/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/15/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 57-CC-20250807160447
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
FACILITY NAME: CALIFORNIA IVY LEAGUE PREP ACADEMY, PS & IC
FACILITY NUMBER: 153808780
VISIT DATE: 10/15/2025
NARRATIVE
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With the allegation of, staff did not provide medical attention in a timely manner was investigated and based off interviews and record review it was found that staff attended to the child right away was provided first aid and parent was called immediately.

This agency has investigated the complaint with the allegations and has been determined that the allegations are UNSUBSTANTIATED, meaning although the allegations may have happened or may be valid, there is not a preponderance of the evidence to prove the allegation stated above.

Per California Code of Regulations, Title 22, Division 12, Chapter 1, no deficiency is cited as it pertains to these allegations.

An exit interview was conducted with Director Hanan Abou Harb. LIC 9213 Notice of Site Visit is provided and required to be posted for 30 days. This report shall be made available to the public upon request. Appeal Rights were provided.
SUPERVISORS NAME: Scott Herring
LICENSING EVALUATOR NAME: Claribel Soto
LICENSING EVALUATOR SIGNATURE:

DATE: 10/15/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/15/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2