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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 153904133
Report Date: 01/22/2024
Date Signed: 01/22/2024 04:58:23 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CHILD CARE, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/24/2023 and conducted by Evaluator Barbara Beneroso
PUBLIC
COMPLAINT CONTROL NUMBER: 12-CC-20231024143042
FACILITY NAME:GARZA, MARILUFACILITY NUMBER:
153904133
ADMINISTRATOR:GARZA, MARILU & JOSEFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(661) 845-9265
CITY:LAMONTSTATE: CAZIP CODE:
93241
CAPACITY:14CENSUS: 1DATE:
01/22/2024
UNANNOUNCEDTIME BEGAN:
10:33 AM
MET WITH:Garza Marilu TIME COMPLETED:
01:45 PM
ALLEGATION(S):
1
2
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9
Personal Rights: Day care provider did not ensure that day care child was appropriately dressed to attend school.
Personal Rights: Day care provider threatened day care child with a spanking.
Personal Rights: Day care provider hit day care child causing injury.
Personal Rights: Day care provider did not follow day care child's medical instructions for milk consumption.
INVESTIGATION FINDINGS:
1
2
3
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13
On 01/22/2024, Licensing Program Analyst (LPA) Beneroso conducted an unannounced complaint inspection to deliver findings on the above allegations. LPA met with licensee, Marilu Garza and toured the facility. Upon arrival LPA observed 1 child and two adults proving care and supervision.
During the course of the investigation, LPA conducted interviews with parents, children, school representatives and licensee. LPA gathered relevant information related to the complaint. The evidence gathered revealed the following:

Allegation One: Based on the interviews and record review with the school, there was not enough evidence to corroborate that licensee sent child #1 to school with inappropriate clothing on or around October 17th, 2023. Allegation Two and Three: From interviews conducted, it was concluded that licensee did not threaten day care child #3 with a spanking on or around July 3, 2023, and licensee did not hit day care child causing injury on or about September 8, 2023. Allegation Four: Based on interviews and record reviews, there was no corroboration that licensee did not follow day care child's medical instructions for milk consumption.

Based on information obtained, observations, interviews conducted, relevant information received, this allegation is deemed UNSUBSTANTIATED. Both allegations for personal rights have been deemed Unsubstantiated meaning, the allegation may have happened or are valid, but there is not a preponderance of evidence to prove or disprove that the alleged violation occurred.
Exit Interview was conducted and A copy of this report, Notice of Site visit, and Appeal Rights were discussed and left with licensee Garza at the facility.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Mariela Ramon
LICENSING EVALUATOR NAME: Barbara Beneroso
LICENSING EVALUATOR SIGNATURE:

DATE: 01/22/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/22/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 12-CC-20231024143042
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CHILD CARE, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
FACILITY NAME: GARZA, MARILU
FACILITY NUMBER: 153904133
VISIT DATE: 01/22/2024
NARRATIVE
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Based on information obtained, observations, interviews conducted, relevant information received, this allegation is deemed UNSUBSTANTIATED. Both allegations for personal rights have been deemed Unsubstantiated meaning, the allegation may have happened or are valid, but there is not a preponderance of evidence to prove or disprove that the alleged violation occurred.

Exit Interview was conducted and A copy of this report, Notice of Site visit, and Appeal Rights were discussed and left with licensee Garza at the facility.
SUPERVISORS NAME: Mariela Ramon
LICENSING EVALUATOR NAME: Barbara Beneroso
LICENSING EVALUATOR SIGNATURE:

DATE: 01/22/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/22/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2