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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 153909374
Report Date: 02/12/2025
Date Signed: 03/17/2025 08:26:34 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CHILD CARE, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/07/2025 and conducted by Evaluator Kuliema Calloway
COMPLAINT CONTROL NUMBER: 12-CC-20250107093338
FACILITY NAME:PRADO, JACLYN FAMILY CHILD CAREFACILITY NUMBER:
153909374
ADMINISTRATOR:PRADO, JACLYNFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(661) 404-6766
CITY:ARVINSTATE: CAZIP CODE:
93203
CAPACITY:14CENSUS: 5DATE:
02/12/2025
UNANNOUNCEDTIME BEGAN:
10:11 AM
MET WITH:Jaclyn PradoTIME COMPLETED:
10:50 AM
ALLEGATION(S):
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Allegation #1- Facility operated over capacity.
Allegation #2 - Facility staff transported children without the appropriate safety seats.

INVESTIGATION FINDINGS:
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THIS REPORT IS AMENDED FROM THE REPORT DATED: 2/12/2025 TO CORRECT STATED AND PERTINENT INFORMATION.
On February 12, 2025, Licensing Program Analyst (LPA) Calloway made an unannounced inspection to the above facility. The purpose of the inspection was to deliver findings regarding the above allegations. LPA met with Licensee who granted access. LPA observed five children and two staff in care.
During the investigation, LPA conducted confidential interviews with all relevant parties involved.
Allegation #1, a review of the facility roster revealed seventeen (17) children are enrolled. A review of the Community Connection for Childcare (CCCC) timesheets revealed from December 16, 2024, to December 20, 2024, there were twenty-three children in care and the care dates were consistent weekly every day from September 2024 until December 2024 on the time sheets that were reviewed at the facility at one time placing the facility over-capacity. Furthermore, the licensee admitted that she had the twenty-three children in care at one time and stated, “I did not add the additional children in care to my roster because I was over capacity.”
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Claretta Yates
LICENSING EVALUATOR NAME: Kuliema Calloway
LICENSING EVALUATOR SIGNATURE:

DATE: 02/12/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/12/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 12-CC-20250107093338
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CHILD CARE, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
FACILITY NAME: PRADO, JACLYN FAMILY CHILD CARE
FACILITY NUMBER: 153909374
VISIT DATE: 02/12/2025
NARRATIVE
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THIS REPORT WAS AMENDED FROM THE REPORT DATED 2/12/2025 TO ADD STATED AND PERTINENT INFORMATION

Allegation #2, on January 8, 2025, during a complaint inspection, LPA observed the licensee’s vehicle which is used to transport the school aged children to and from school. The vehicle had three rows of seats equipped with seat belts. However, LPA did not observe child safety booster seats, which are required for Child #1 and Child #2 due to their ages and weight. The Licensee disclosed that Child #1 and Child #2 had been transported in the vehicle using only seat belts. Licensee stated, “I had to take two trips because not all the children in care would fit inside the vehicle.”

Based on the observations, disclosures, and record reviews, the allegations are substantiated. The preponderance of evidence standard was met, and two Type A deficiencies were cited during this inspection. Please refer to the attached 9099D pages for details

Upon receipt of a Type A deficiency, a copy of the licensing report must also be posted for 30 days. The same report must be provided to parents/guardians of children newly enrolled at the facility during the next 12 months & licensee must obtain a signed Acknowledgement of Licensing Reports (LIC 9224) from each parent/guardian & place it in each child's file. Copies of the reports must be provided to each parent when a Type A violation is cited along with Acknowledgment of Receipt of Licensing Reports LIC 9224. If these requirements are not met civil penalties per violation will be assessed.

An exit interview was conducted, and a copy of this report was read, Appeal Rights were discussed, and a Notice of Site Visit, and a copy of all forms mentioned were provided to the Jaclyn Prado, Licensee at the facility. A Notice of Site Visit must remain posted for thirty (30) consecutive days. Removal of the posting is subject to a $100 civil penalty.

SUPERVISORS NAME: Claretta Yates
LICENSING EVALUATOR NAME: Kuliema Calloway
LICENSING EVALUATOR SIGNATURE:

DATE: 02/12/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/12/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 12-CC-20250107093338
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CHILD CARE, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551

FACILITY NAME: PRADO, JACLYN FAMILY CHILD CARE
FACILITY NUMBER: 153909374
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 02/12/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
02/13/2025
Section Cited
CCR
102416.5(f)
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102416.5 Staffing Ratio and Capacity(f) The total licensed capacity for a Large Family Child Care Home shall not exceed fourteen children. This requirement was not met as evidenced by:

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Per Licensee, I will not get as many families to provide care. I agree to meet with the Licensing staff for a meeting, The date will be determined by the Regional Manager (RM)
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Based on observation, interviews, and CCCC timesheets review, there were twenty-three children in care at one time. The licensee admitted having provided care to twenty-three children at her home which poses an immediate Health, Safety or Personal Rights risk to children in care.

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Type A
02/13/2025
Section Cited
CCR
102423(a)(2)
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102423 (a)(2) -Personal Rights
(a) Each child ... shall have certain rights that shall not be waived...(2)To receive safe, healthful, and comfortable accommodations, furnishings, and equipment. This requirement was not met as evidenced by:

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Per Licensee, I have the correct seats now and I am providing each child a car seat that is appropriate for their age. I agree to meet with the Licensing staff. The date will be determined by the Regional Manager (RM).
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Based on observations and interviews, the licensee transported Child #1 and Child #2 in her vehicle without using the required booster seats instead seat belts were used which poses an immediate Health, Safety or Personal Rights risk to children in care



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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Claretta Yates
LICENSING EVALUATOR NAME: Kuliema Calloway
LICENSING EVALUATOR SIGNATURE:

DATE: 02/12/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/12/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 3