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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 153911436
Report Date: 03/21/2024
Date Signed: 03/21/2024 02:42:59 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/14/2024 and conducted by Evaluator Paul Garcia
PUBLIC
COMPLAINT CONTROL NUMBER: 57-CC-20240314080947
FACILITY NAME:MONTEON, JANEEN FAMILY CHILD CAREFACILITY NUMBER:
153911436
ADMINISTRATOR:MONTEAN, JANEENFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(661) 361-3816
CITY:LAKE ISABELLASTATE: CAZIP CODE:
93240
CAPACITY:14CENSUS: 6DATE:
03/21/2024
UNANNOUNCEDTIME BEGAN:
07:20 AM
MET WITH:Janeen MonteonTIME COMPLETED:
10:00 PM
ALLEGATION(S):
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Licensee did not provide safe, healthful, and comfortable accomodations.
INVESTIGATION FINDINGS:
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On March 21, 2024, Licensing Program Analyst (LPA) Paul Garcia conducted an unannounced complaint inspection. LPA met with Janeen Monteon.

LPA informed Janeen that a complaint had been referred to the Community Care Licensing Division. LPA Garcia toured the facility, took a census, reviewed facility records, and took photos. LPA Garcia obtained a current childcare roster and documents during today's inspection.

This agency investigated the complaint alleging Licensee did not provide safe, healthful, and comfortable accommodations. During the investigation, LPA Garcia visually observed piles of dog feces located in the outdoor back yard play area for the children, cluttered countertops in the kitchen and children’s equipment stacked at a high level in the living room.

Continued on LIC9099-C
Substantiated
Estimated Days of Completion: 90
SUPERVISORS NAME: Gloria Reyes
LICENSING EVALUATOR NAME: Paul Garcia
LICENSING EVALUATOR SIGNATURE:

DATE: 03/21/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/21/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 57-CC-20240314080947
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
FACILITY NAME: MONTEON, JANEEN FAMILY CHILD CARE
FACILITY NUMBER: 153911436
VISIT DATE: 03/21/2024
NARRATIVE
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Based upon LPA Garcia’s observations and interview with licensee, the preponderance of evidence standard has been met, therefore the above allegation; Licensee did not provide safe, healthful, and comfortable accommodations, is found to be SUBSTANTIATED.

Per California Code of Regulations, Title 22, this deficiency is cited on the attached LIC 9099-D.

Exit interview was conducted and report was reviewed with the facility representative Janeen Monteon.

A notice of site visit was given and must remain posted for 30 days.

Appeal Rights were discussed and issued.

SUPERVISORS NAME: Gloria Reyes
LICENSING EVALUATOR NAME: Paul Garcia
LICENSING EVALUATOR SIGNATURE:

DATE: 03/21/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/21/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 57-CC-20240314080947
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710

FACILITY NAME: MONTEON, JANEEN FAMILY CHILD CARE
FACILITY NUMBER: 153911436
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 03/21/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Request Denied
Type B
03/21/2024
Section Cited
CCR
102417(b)
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Operation of a Family Child Care Home
(b) The home shall be kept clean and orderly, with heating and ventilation for safety and comfort. This requirement was not met by
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Licensee agreed to relocate the dogs to a segregated area of the back yard which will not be accessible to the children. Licensee also agrees to have the kitchen counter tops cleared of items.
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observation and interview. LPA Garcia observed seven (7) piles of dog feces in the children’s outdoor play area and cluttered countertops in the kitchen area. This poses a potential risk to the health, safety or personal rights of children in care.
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Licensee agrees to send LPA Garcia Via text message photos of the back yard play area and kitchen counters weekly every Friday before end of business day until April 22, 2024.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Gloria Reyes
LICENSING EVALUATOR NAME: Paul Garcia
LICENSING EVALUATOR SIGNATURE:

DATE: 03/21/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/21/2024
LIC9099 (FAS) - (06/04)
Page: 3 of 3