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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 153911679
Report Date: 08/23/2024
Date Signed: 08/23/2024 01:09:46 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/27/2024 and conducted by Evaluator Claribel Soto
COMPLAINT CONTROL NUMBER: 57-CC-20240627164750
FACILITY NAME:AYALA, MARICELA FAMILY CHILD CAREFACILITY NUMBER:
153911679
ADMINISTRATOR:AYALA, MARICELAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(661) 300-0006
CITY:BAKERSFIELDSTATE: CAZIP CODE:
93307
CAPACITY:14CENSUS: 4DATE:
08/23/2024
UNANNOUNCEDTIME BEGAN:
12:15 PM
MET WITH:Maricela AyalaTIME COMPLETED:
01:30 PM
ALLEGATION(S):
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Licensee spoke inappropriately to children in care

Licensee forces older children to care for the younger children in care
INVESTIGATION FINDINGS:
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On 8/23/2024, An unannounced complaint inspection was conducted by Licensing Program Analyst (LPA), Claribel Soto. LPA met with licensee, Maricela Ayala. LPA toured the facility and census was taken. The purpose of today's inspection is to close the complaint investigation. During the course of the investigation, LPA interviewed licensee, assistant, children and reviewed and obtained facility records.

The allegation that licensee spoke inappropriately to children in care was investigated and there were inconsistent statements to indicate that any child was inappropriately spoken to.

The allegation that licensee forces older children to care for the younger children in care was investigated and there were inconsistent statements to indicate that older children are forced to care for the younger children in care.


Unsubstantiated
Estimated Days of Completion: 0
SUPERVISORS NAME: Scott Herring
LICENSING EVALUATOR NAME: Claribel Soto
LICENSING EVALUATOR SIGNATURE:

DATE: 08/23/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/23/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 57-CC-20240627164750
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
FACILITY NAME: AYALA, MARICELA FAMILY CHILD CARE
FACILITY NUMBER: 153911679
VISIT DATE: 08/23/2024
NARRATIVE
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The findings with regard to the above allegations are UNSUBSTANTIATED. Although the allegation may have happened or may be valid, there is not a preponderance of the evidence to prove the allegation occurred.

Per California Code of Regulations, Title 22, Division 12, Chapter 3, no deficiency is cited.
An exit interview conducted with Licensee, Maricela Ayala. A Notice of Site Visit was posted on parent board. This report shall be made available to the public upon request. Appeal Rights were provided.
SUPERVISORS NAME: Scott Herring
LICENSING EVALUATOR NAME: Claribel Soto
LICENSING EVALUATOR SIGNATURE:

DATE: 08/23/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/23/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2