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13 | On 12/30/22 at 8:35 AM, Licensing Program Analyst (LPA) Malia Thao arrived unannounced to conduct a complaint inspection. LPA explained reason for inspection and was granted entry. LPA met with Co-Administrators Morris Santamena and Joan Aquino.
LPA conducted interviews and reviewed records. Based on interviews, LPA found that there was not sufficient evidence to show staff member is physically abusing residents in care. The above allegation is unsubstantiated. The allegation may have happened or is valid, but there is not a preponderance of the evidence to prove that the alleged violation occurred.
Exit interview conducted. A copy of this report was given to Co-Administrator Joan Aquino, whose signature confirms receipt of this report. |