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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 157206724
Report Date: 10/03/2024
Date Signed: 10/03/2024 01:18:23 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SIERRA CASCADE AC/SC, 1314 E SHAW AVE
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/19/2024 and conducted by Evaluator Mai Yang
PUBLIC
COMPLAINT CONTROL NUMBER: 24-AS-20240919154359
FACILITY NAME:HERITAGE LIVINGFACILITY NUMBER:
157206724
ADMINISTRATOR:TINA MALHIFACILITY TYPE:
740
ADDRESS:3801 PASEO AIROSATELEPHONE:
(661) 665-1381
CITY:BAKERSFIELDSTATE: CAZIP CODE:
93311
CAPACITY:6CENSUS: 6DATE:
10/03/2024
UNANNOUNCEDTIME BEGAN:
12:50 PM
MET WITH:Assistant Administrator Sharnpreet "Pree" MalhiTIME COMPLETED:
01:30 PM
ALLEGATION(S):
1
2
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5
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8
9
Staff do not allow resident to have visitors while in care.
Staff do not allow resident to leave the facility while in care.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
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13
On 10/03/24, Licensing Program Analyst (LPA) M. Yang arrived unannounced to deliver findings on the above allegations. LPA introduce self, stated the purpose of the visit and met with Assistant Administrator Sharnpreet "Pree" Malhi.

During the course of the investigation, interviews were conducted, and records were reviewed. The resident has not have any visitors that were denied visitation. The resident is not able to leave the facility unassisted without consent from conservator and have left the facility on multiple occasions with conservator.

Based on interviews conducted and records reviewed, the preponderance of evidence standard has not been met, therefore the above allegations are found to be UNSUBSTANTIATED. Exit interview conducted. A copy of this report was provided to Assistant Administrator.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: See Moua
LICENSING EVALUATOR NAME: Mai Yang
LICENSING EVALUATOR SIGNATURE:

DATE: 10/03/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/03/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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