157208773-1-31-2023-24-AS-BCHN-CP23K8-20230213171842

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 157208773
Report Date: 01/27/2023
Date Signed: 01/31/2023 07:49:56 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SIERRA CASCADE AC/SC, 1314 E SHAW AVE
FRESNO, CA 93710

This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/19/2023 and conducted by Evaluator Sarah Hurt

COMPLAINT CONTROL NUMBER: 24-AS-20230119130740

FACILITY NAME:	JASMIN TERRACE AT BAKERSFIELD		FACILITY NUMBER:	157208773
ADMINISTRATOR:	ELECO, RAMONA D.		FACILITY TYPE:	740
ADDRESS:	5400 STINE ROAD		TELEPHONE:	(661) 398-8802
CITY:	BAKERSFIELD	STATE: CA	ZIP CODE:	93313
CAPACITY:	99	CENSUS: 81	DATE:	01/27/2023
		UNANNOUNCED	TIME BEGAN:	10:00 AM
MET WITH:	Administrator, Ramona Eleco		TIME COMPLETED:	02:00 PM

ALLEGATION(S):

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Eviction procedures not followed
Administrator does not ensure dignity in relationship with resident
Lack of care and supervision: residents having inappropriate interactions

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Sarah Hurt conducted an unannounced facility visit to open a complaint investigation. LPA Hurt met with facility Administrator Ramona Eleco and explained the purpose of today's visit.

Regarding the allegation Eviction procedures not followed. Based on LPA interviews with facility Residents, and Administrator Ramona Eleco, and facility records reviewed the facility is following eviction procedures. LPA Hurt interviewed Administrator Mona who stated she never verbally told Resident 1 to move from the facility. Administrator Ramona Eleco stated she never gave Resident 1 a written eviction notice, and only gave them written reminders to pay arrears from past rent owed. LPA Hurt interviewed Resident 1 who stated Administrator Mona told them verbally she needed to move out of the facility in 11 days but was not provide any written notices documenting an eviction. Resident 1 stated her roomate Resident 2 heard Administrator Mona tell them to move out within elven days. LPA Hurt interviewed Resident 2 who stated Administrator Mona never asked Resident 1 to move out of the facuility within elven days.

Continued on 9099C...

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Brenda Chan
LICENSING EVALUATOR NAME: Sarah Hurt
LICENSING EVALUATOR SIGNATURE:	DATE: 01/27/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/27/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 24-AS-20230119130740

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SIERRA CASCADE AC/SC, 1314 E SHAW AVE
FRESNO, CA 93710

FACILITY NAME: JASMIN TERRACE AT BAKERSFIELD	FACILITY NUMBER: 157208773
	VISIT DATE: 01/27/2023

NARRATIVE

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...Continued from 9099

LPA Hurt reviewed facility records documenting Resident 1's several reminders to pay past due rents owed, and also Care Conferences addressing the issues of consistent Non payment of rent. Therefore this allegation is UNSUBSTANTIATED. A finding that an allegation is unsubstantiated means although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur.

Regarding the allegation Administrator does not ensure dignity in relationship with resident. Based on LPA interviews conducted the Administrator does have dignity in their relationship with resident. LPA Hurt interviewed facility Administrator Mona who stated they have never called Resident 1 any bad names to anyone and never would. Resident 1 stated facility Administrator Mona never directly called her any names, but she heard Resident 3’s son over the phone saying, “Administrator Mona told him Resident 1 is a thief.” Based on the conflicting details in interviews conducted this allegation is UNSUBSTANTIATED. A finding that an allegation is Unsubstantiated means although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur.

Regarding the allegation Lack of care and supervision: residents having inappropriate interactions. Based on interviews conducted the facility residents are not having inappropriate interactions. LPA Hurt interviewed Resident 4 who stated she has not recently had any inappropriate interactions with any other facility residents. Therefore, this allegation is UNSUBSTANTIATED.. A finding that an allegation is Unsubstantiated means although the allegation may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur.

Exit interview conducted with Administrator Ramona, and a copy of this report left at the facility.

SUPERVISORS NAME: Brenda Chan
LICENSING EVALUATOR NAME: Sarah Hurt
LICENSING EVALUATOR SIGNATURE:	DATE: 01/27/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/27/2023

LIC9099 (FAS) - (06/04)

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