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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 157700063
Report Date: 11/13/2025
Date Signed: 11/13/2025 05:10:28 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CC RO, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/26/2025 and conducted by Evaluator Crystal Ali
PUBLIC
COMPLAINT CONTROL NUMBER: 12-CC-20250826122409
FACILITY NAME:MELVIN FAMILY CHILD CAREFACILITY NUMBER:
157700063
ADMINISTRATOR:CHUNTE MELVINFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(661) 754-4394
CITY:CALIFORNIA CITYSTATE: CAZIP CODE:
93505
CAPACITY:14CENSUS: 2DATE:
11/13/2025
UNANNOUNCEDTIME BEGAN:
04:30 PM
MET WITH:Chunte Melvin, LicenseeTIME COMPLETED:
05:15 PM
ALLEGATION(S):
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9
Allegation #1-Licensee engaged in inappropriate behaviors in the presence of the day care children.
Allegation #2-Licensee hit a day care child.
Allegation #3-Licensee screamed at a day care child.
INVESTIGATION FINDINGS:
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On November 13, 2025, Licensing Program Analyst (LPA), Ali conducted an unannounced complaint findings inspection to Melvin Family Child Care. LPA met with licensee who granted access. The purpose of the inspection was to present findings from complaint investigation (8/26/25) regarding the above allegations. LPA discussed the allegations detail with Licensee. LPA observed licensee and 2 day care children.

The investigation consisted of interviews with the licensee, children, and other relevant parties. The investigation revealed inconsistent statements with Allegation #1-Licensee engaged in inappropriate behaviors in the presence of the day care children. Allegation #2-Licensee hit a day care child. Allegation #3-Licensee screamed at a day care child. Licensee denied the allegations. LPA observed licensee interaction with children and staff on 9/2/25 and 11/13/25. LPA observed the children call licensee “granny” and interact well with licensee and are not fearful of her. LPA observed Licensee change her tone of voice when redirecting children. The allegation could not be corroborated. Therefore, the allegation is to be found unsubstantiated.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Claretta Yates
LICENSING EVALUATOR NAME: Crystal Ali
LICENSING EVALUATOR SIGNATURE:

DATE: 11/13/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/13/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 12-CC-20250826122409
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CC RO, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
FACILITY NAME: MELVIN FAMILY CHILD CARE
FACILITY NUMBER: 157700063
VISIT DATE: 11/13/2025
NARRATIVE
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A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged occurred. However, should additional information be provided then this complaint can be reassessed.

An exit interview was conducted, the report was read, and a copy of this report was left with the Licensee with notice of the site visit and appeal rights. Failure to maintain posting of the Notice of Site Visit for thirty (30) consecutive days will result in a $100 Civil Penalty.

SUPERVISORS NAME: Claretta Yates
LICENSING EVALUATOR NAME: Crystal Ali
LICENSING EVALUATOR SIGNATURE:

DATE: 11/13/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/13/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2