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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 157700074
Report Date: 03/20/2025
Date Signed: 03/20/2025 12:26:38 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CC RO, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/07/2025 and conducted by Evaluator Mayra Rivera
PUBLIC
COMPLAINT CONTROL NUMBER: 12-CC-20250107095232
FACILITY NAME:JAIME FAMILY CHILD CAREFACILITY NUMBER:
157700074
ADMINISTRATOR:AYDE JAIMEFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(661) 436-9414
CITY:ARVINSTATE: CAZIP CODE:
93203
CAPACITY:14CENSUS: 4DATE:
03/20/2025
UNANNOUNCEDTIME BEGAN:
10:10 AM
MET WITH:Ayde Jaime, LicenseeTIME COMPLETED:
11:45 AM
ALLEGATION(S):
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Facility operated over capacity
INVESTIGATION FINDINGS:
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On Thursday, March 20, 2025, at 10:10 am., Licensing Program Analyst (LPA) Mayra Rivera conducted an unannounced complaint inspection regarding facility operated over capacity. Upon arrival, LPA Rivera met with licensee Ayde Jaime who granted access and guided LPA Rivera on a tour of the facility. LPA observed 4 preschool children present.

During the course of this investigation, LPA Rivera reviewed Community Connection for Child Care and CAPK Migrant Child Care program time sheets for the months of September 2024, October 2024, November 2024, December 2024 and January 2025. The timesheets revealed for the month of September, licensee was over ratio in the AM and Labor Day 9/2/24 by having 22 to 25 children present. October licensee was over ratio in the AM by having 17 to 25 children present. November licensee was over ratio in the AM and the week of 11/25/24-11/27/25 by having 18 to 25 children present. December licensee was over ratio in the AM on December 2, 3, 4, 5, 6, 9, 10, 11, 12, 13 and December 16, 17, 18, 19, 20, 23, and 30 all day. January 2025 licensee was over ratio on January 17, and 28th.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Lady King
LICENSING EVALUATOR NAME: Mayra Rivera
LICENSING EVALUATOR SIGNATURE:

DATE: 03/20/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/20/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 12-CC-20250107095232
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CC RO, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
FACILITY NAME: JAIME FAMILY CHILD CARE
FACILITY NUMBER: 157700074
VISIT DATE: 03/20/2025
NARRATIVE
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The preponderance of evidence standard has been met; therefore, the above allegation is found to be Substantiated. California Code of Regulations, Title 22 102416.5 Staffing Ratio and Capacity- (a) The capacity specified on the license shall be the maximum number of children for whom care may be provided at any one time, are being cited on the attached LIC9099D.

Upon receipt of this report, the licensee shall post any licensing report documenting a type “A” citation. This must remain posted for 30 days during hours of operation. In addition to posting this report, the licensee will also provide copies to the parents of the children in care for up to one year.

A copy of LIC 9224 - Acknowledgement of Receipt of Licensing Reports was provided to licensee and explained.

The Notice of Site Visit (LIC 9213) – must remain posted for 30 days during the hours of operation after each site visit made by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00. Exit interview was conducted with licensee Ayde Jaime The director was provided a copy of the appeal rights (LIC 9058) and their signature on this form acknowledges receipt of these forms.

SUPERVISORS NAME: Lady King
LICENSING EVALUATOR NAME: Mayra Rivera
LICENSING EVALUATOR SIGNATURE:

DATE: 03/20/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/20/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 4
Control Number 12-CC-20250107095232
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CC RO, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551

FACILITY NAME: JAIME FAMILY CHILD CARE
FACILITY NUMBER: 157700074
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 03/20/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
03/31/2025
Section Cited
CCR
102416.5(a)
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Staffing Ratio and Capacity- (a) The capacity specified on the license shall be the maximum number of children for whom care may be provided at any one time. This requirement is not met as evidenced by:

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I disenrolled families, I also created a sheet to ensure that there is no overlapping with children times. Regional Manager from Palmdale, will be scheduling a meeting with the licensee and Community Connection for Child Care and CAPK Migrant Child Care program.
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Based on Community Connection for Child Care and CAPK Migrant Child Care program time sheets revealed licenseee being over ratio for Sept, Oct, Nov, Dec 2024, and Jan 2025. The facility did not comply with the section cited above in being over ratio which poses an immediate health, safety or personal rights risk to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Lady King
LICENSING EVALUATOR NAME: Mayra Rivera
LICENSING EVALUATOR SIGNATURE:

DATE: 03/20/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/20/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 4
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CC RO, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/07/2025 and conducted by Evaluator Mayra Rivera
COMPLAINT CONTROL NUMBER: 12-CC-20250107095232

FACILITY NAME:JAIME FAMILY CHILD CAREFACILITY NUMBER:
157700074
ADMINISTRATOR:AYDE JAIMEFACILITY TYPE:
810
ADDRESS:1209 PACKARD DRTELEPHONE:
(661) 436-9414
CITY:ARVINSTATE: CAZIP CODE:
93203
CAPACITY:14CENSUS: 4DATE:
03/20/2025
UNANNOUNCEDTIME BEGAN:
10:10 AM
MET WITH:Ayde Jaime, LicenseeTIME COMPLETED:
11:45 AM
ALLEGATION(S):
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Facility staff transported children without the appropriate safety seats
INVESTIGATION FINDINGS:
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On Thursday, March 20, 2025, at 10:10 am., Licensing Program Analyst (LPA) Mayra Rivera conducted an unannounced complaint inspection regarding facility operated over capacity. Upon arrival, LPA Rivera met with licensee Ayde Jaime who granted access and guided LPA Rivera on a tour of the facility. LPA observed 4 preschool children present.

During the course of this investigation, LPA Mayra Rivera, conducted confidential interviews with parents. Based on the confidential interviews with parents, all stated their children do not attend an after-school program and licensee drops and picks up their children from school. Three parents stated, their children do not require booster seats and one stated they weren't sure if their child needs one. During the visit of 1/13/25, LPA observed 3 booster seats- 1 in the van and 2 in the home. Licensee stated she bought 2 booster seats for two preschool children who are about to start school.

This agency has investigated the complaint alleging facility staff transported children without the appropriate safety seats. At this time, it is determined that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore at this time the above allegation is unsubstantiated. No deficiency given at this time.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Lady King
LICENSING EVALUATOR NAME: Mayra Rivera
LICENSING EVALUATOR SIGNATURE:

DATE: 03/20/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/20/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 4 of 4