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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 157750003
Report Date: 04/22/2025
Date Signed: 04/22/2025 02:09:47 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CC RO, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/27/2025 and conducted by Evaluator Crystal Ali
COMPLAINT CONTROL NUMBER: 12-CC-20250127145830
FACILITY NAME:HERITAGE MONTESSORI SCHOOLFACILITY NUMBER:
157750003
ADMINISTRATOR:DENISE CAMPOSFACILITY TYPE:
850
ADDRESS:934 HERITAGE DRIVETELEPHONE:
(760) 446-7459
CITY:RIDGECRESTSTATE: CAZIP CODE:
93555
CAPACITY:90CENSUS: 60DATE:
04/22/2025
UNANNOUNCEDTIME BEGAN:
10:30 AM
MET WITH:Teresa White, Site SupervisorTIME COMPLETED:
02:10 PM
ALLEGATION(S):
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Allegation #6-Personal Rights-Staff do not practice proper hand hygiene when wiping infants nose.
Allegation #7-Record Keeping-Staff does not have TB clearance.
Allegation #8-Record Keeping-Staff did not ensure infant immunization and TB records are maintained at the facility.
INVESTIGATION FINDINGS:
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On April 22, 2025, Licensing Program Analyst (LPA), Crystal Ali conducted an unannounced complaint findings inspection to Heritage Montessori School. LPA met with Site Supervisor who granted access. The purpose of the inspection was to present findings from complaint investigation (1/27/25) regarding the above allegations. LPA discussed the allegations details with Site Supervisor. LPA observed 1 infant, 11 toddlers, 48 preschool and 10 staff (including 1 cook and 1 janitor providing care and supervision.

The investigation consisted of interviews with the staff and other relevant parties. The investigation revealed inconsistent statements with Allegations #6-8. Allegation #6 states staff do not practice proper hand hygiene when wiping infants’ nose. Allegation #7 states staff does not have TB clearance. Allegation #8 states staff did not ensure infant immunization records are maintained at the facility. The allegations could not be corroborated. Therefore, the allegations are to be found substantiated.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Claretta Yates
LICENSING EVALUATOR NAME: Crystal Ali
LICENSING EVALUATOR SIGNATURE:

DATE: 04/22/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/22/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 12-CC-20250127145830
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CC RO, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
FACILITY NAME: HERITAGE MONTESSORI SCHOOL
FACILITY NUMBER: 157750003
VISIT DATE: 04/22/2025
NARRATIVE
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A finding that the complaint is substantiated means that although the allegation happened or is valid, there is a preponderance of the evidence to prove that the alleged occurred.

An exit interview was conducted, the report was read, and a copy of this report was left with the Site Supervisor with notice of the site visit and appeal rights. Failure to maintain posting of the Notice of Site Visit for thirty (30) consecutive days will result in a $100 Civil Penalty.
SUPERVISORS NAME: Claretta Yates
LICENSING EVALUATOR NAME: Crystal Ali
LICENSING EVALUATOR SIGNATURE:

DATE: 04/22/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/22/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 4
Control Number 12-CC-20250127145830
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CC RO, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551

FACILITY NAME: HERITAGE MONTESSORI SCHOOL
FACILITY NUMBER: 157750003
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 04/22/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
04/25/2025
Section Cited
CCR
101216(g)(1)
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(1) Except as specified in (3) below, good physical health shall be verified by a health screening,...test for tuberculosis,...performed by..physician not more than one year prior to or seven days after employment or licensure.
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Site Supervisor states they will ensure that TB test is obtained within the first 7 days of employment. Director will implement POC procedure to ensure TB is obtained on time. Director will provide proof completion to LPA.
Type B
05/05/2025
Section Cited
CCR
101220(b)(2)
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(b) The medical assessment shall provide the following:
(2) Results of a test for tuberculosis.

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Site Supervisor states ensure current TB or documentation from physician report when enrolled. Director will implement POC procedure to ensure TB is obtained on time for children. Director will provide proof completion to LPA.
Type B
04/25/2025
Section Cited
HSC
1596.7995(a)(1)
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(a) (1) Commencing September 1, 2016, a person shall not be employed or volunteer at a day care center if he or she has not been immunized against influenza, pertussis, and measles. Each employee and volunteer shall receive an influenza vaccination between August 1 and December 1 of each year.
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Site Supervisor states they will ensure employees immunization records are on file on date of hire. Director will implement POC procedure to ensure immunization's are obtained for employees. Director will provide proof completion to LPA.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Claretta Yates
LICENSING EVALUATOR NAME: Crystal Ali
LICENSING EVALUATOR SIGNATURE:

DATE: 04/22/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/22/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 4
Control Number 12-CC-20250127145830
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CC RO, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551

FACILITY NAME: HERITAGE MONTESSORI SCHOOL
FACILITY NUMBER: 157750003
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 04/22/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
04/22/2025
Section Cited
CCR
101223(a)(2)
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(a) The licensee shall ensure that each child is accorded the following personal rights: (2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs.
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Site Supervisor states she will re-train staff on proper procedures of working with bodily fluids for childs health in accordance first aid. Director will provide proof completion to LPA.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Claretta Yates
LICENSING EVALUATOR NAME: Crystal Ali
LICENSING EVALUATOR SIGNATURE:

DATE: 04/22/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/22/2025
LIC9099 (FAS) - (06/04)
Page: 4 of 4