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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 163810031
Report Date: 08/21/2025
Date Signed: 08/21/2025 10:12:49 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/01/2025 and conducted by Evaluator Anita Tristan
COMPLAINT CONTROL NUMBER: 57-CC-20250701134800
FACILITY NAME:KCAO ARMONA LEARNING CENTERFACILITY NUMBER:
163810031
ADMINISTRATOR:AVILA, TERESAFACILITY TYPE:
850
ADDRESS:13835 LYN STTELEPHONE:
(559) 584-8946
CITY:ARMONASTATE: CAZIP CODE:
93202
CAPACITY:48CENSUS: 31DATE:
08/21/2025
UNANNOUNCEDTIME BEGAN:
08:45 AM
MET WITH:Angie SotoTIME COMPLETED:
10:30 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff did not provide adequate supervision resulting in day care children engaging in inappropriate sexual touching.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 08/21/2025, Licensing Program Analyst (LPA) Anita Tristan conducted an unannounced complaint inspection at the facility. The purpose of the inspection was to deliver the findings for the above-mentioned complaint allegation. LPA tour the facility inside and out and a census was taken.

During the course of the investigation, LPA Tristan collected facility records and conducted interviews with staff, parents and children. Based on inconsistencies in interviews conducted with staff, witnesses, and parents there was insufficient evidence to determine if the allegation did happen.
Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

Per California Code of Regulations, Title 22, Division 12, no deficiency is cited during today’s visit.
Exit interview conducted with the Site Supervisor, Angie Soto.
Appeal Rights were provided and discussed and a Notice of Site Visit was posted on parent board for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Luisa Gavoutian
LICENSING EVALUATOR NAME: Anita Tristan
LICENSING EVALUATOR SIGNATURE:

DATE: 08/21/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/21/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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