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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 163810162
Report Date: 12/19/2024
Date Signed: 12/19/2024 01:52:18 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/01/2024 and conducted by Evaluator Lady Cabrera
PUBLIC
COMPLAINT CONTROL NUMBER: 57-CC-20241101092031

FACILITY NAME:REEF-SUNSET STATE PRESCHOOLFACILITY NUMBER:
163810162
ADMINISTRATOR:GONZALEZ, PATRICIAFACILITY TYPE:
850
ADDRESS:500 S FIRST AVETELEPHONE:
(559) 386-9083
CITY:AVENALSTATE: CAZIP CODE:
93204
CAPACITY:48CENSUS: 10DATE:
12/19/2024
UNANNOUNCEDTIME BEGAN:
01:20 PM
MET WITH:Patricia GonzalezTIME COMPLETED:
02:15 PM
ALLEGATION(S):
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Staff use an inappropriate tone when speaking to children in care.
INVESTIGATION FINDINGS:
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On 12/19/2024, Licensing Program Analyst (LPA) Lady Cabrera conducted an unannounced complaint inspection at the facility. The purpose of the inspection was to deliver the findings for the above listed complaint allegation. LPA tour the facility.

During the course of the investigation, LPA Cabrera collected facility records and conducted interviews of facility representatives, staff, parents and children. There were inconsistent statements and insufficient information to prove Staff use an inappropriate tone when speaking to children in care. Other staff in questioned denied the allegation. Other staff have not witnessed teacher using an inappropriate tone when speaking to children in care. Per interviews, there are always two to three staff in all the classrooms. Three out of four parents reported no concerns regarding the teacher in questioned and indicated their verbal children have not expressed any concerns with the teacher.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Luisa Gavoutian
LICENSING EVALUATOR NAME: Lady Cabrera
LICENSING EVALUATOR SIGNATURE:

DATE: 12/19/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/19/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 4
Control Number 57-CC-20241101092031
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC, 1310 E. SHAW AVE,
FRESNO, CA 93710
FACILITY NAME: REEF-SUNSET STATE PRESCHOOL
FACILITY NUMBER: 163810162
VISIT DATE: 12/19/2024
NARRATIVE
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The investigation revealed through interviews and review of records, that although the above allegation may have happened or is valid, there is not a preponderance of evidence at this time to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

This report shall be made available to the public upon request. LIC 9213 Notice of Site Visit is provided and required to be posted for 30 days. Appeal rights were provided to Licensee.
SUPERVISORS NAME: Luisa Gavoutian
LICENSING EVALUATOR NAME: Lady Cabrera
LICENSING EVALUATOR SIGNATURE:

DATE: 12/19/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/19/2024
LIC9099 (FAS) - (06/04)
Page: 3 of 4