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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 163911339
Report Date: 09/17/2025
Date Signed: 09/17/2025 04:19:44 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/23/2025 and conducted by Evaluator Octavia Nolan
PUBLIC
COMPLAINT CONTROL NUMBER: 57-CC-20250723120536
FACILITY NAME:VALDEZ, SYLVIA FAMILY CHILD CAREFACILITY NUMBER:
163911339
ADMINISTRATOR:VALDEZ, SYLVIAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(559) 587-0624
CITY:HANFORDSTATE: CAZIP CODE:
93230
CAPACITY:14CENSUS: 9DATE:
09/17/2025
UNANNOUNCEDTIME BEGAN:
09:30 AM
MET WITH:Sylvia ValdezTIME COMPLETED:
10:15 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff do not allow parents inside the day-care
Staff physically abused child
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 09/17/2025, Licensing Program Analyst (LPA) Octavia Nolan conducted an unannounced complaint inspection at the facility and met with Licensee, Sylvia Valdez. The purpose of the inspection was to close the complaint and deliver the findings. LPA took a tour of the facility and a census.

During the investigation, LPA reviewed facility records, collected documents, and conducted interviews. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED.

Per California Code of Regulations, Title 22, Division 12, Chapter 3, no deficiency is cited.

Exit interview conducted with Licensee, Sylvia Valdez. This report shall be made available to the public upon request. LIC 9213 Notice of Site Visit is provided and required to be posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Cynthia Brannon
LICENSING EVALUATOR NAME: Octavia Nolan
LICENSING EVALUATOR SIGNATURE:

DATE: 09/17/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/17/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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