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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 165620736
Report Date: 12/16/2025
Date Signed: 12/16/2025 04:41:45 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/17/2025 and conducted by Evaluator Octavia Nolan
PUBLIC
COMPLAINT CONTROL NUMBER: 57-CC-20251017133105
FACILITY NAME:ROSAS, JESUS MARIA DE CARMEN FAMILY CHILD CAREFACILITY NUMBER:
165620736
ADMINISTRATOR:ROSAS, JESUS MARIADECARMENFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(310) 529-4513
CITY:HANFORDSTATE: CAZIP CODE:
93230
CAPACITY:14CENSUS: 2DATE:
12/16/2025
UNANNOUNCEDTIME BEGAN:
10:00 AM
MET WITH:Jesus Maria de Carmen RosasTIME COMPLETED:
11:00 AM
ALLEGATION(S):
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Licensee did not ensure that day care child's diapering needs were met while in care.
INVESTIGATION FINDINGS:
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On 12/16/2025, Licensing Program Analyst (LPA) Octavia Nolan conducted an unannounced complaint inspection at the facility and met with Licensee, Jesus Maria de Carmen Rosas. The purpose of the inspection was to interview the Licensee and deliver findings for the above allegation.

During the course of the investigation, LPA conducted interviews, obtained documents and photos, reviewed facility records, and completed observations.

Based on text messages obtained, the Licensee did not change a child’s diaper after observing it was soiled with urine. LPA obtained photos of the diaper showing it was soiled with urine and fecal matter that was hardened, which caused a diaper rash for a child in care. During interviews, a parent stated they picked up their child up from care with an urine soiled diaper two to three times a week. Based upon information gathered through interviews and text messages, the preponderance of evidence standard has been met,
and the above allegation is found to be SUBSTANTIATED.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Cynthia Brannon
LICENSING EVALUATOR NAME: Octavia Nolan
LICENSING EVALUATOR SIGNATURE:

DATE: 12/16/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/16/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 57-CC-20251017133105
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
FACILITY NAME: ROSAS, JESUS MARIA DE CARMEN FAMILY CHILD CARE
FACILITY NUMBER: 165620736
VISIT DATE: 12/16/2025
NARRATIVE
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Per California Code of Regulations, Title 22, Division 12, Chapter 3, the following deficiency is being cited: (see 9099-D).

LPA Nolan informed Licensee Jesus Maria de Carmen that this report dated 12/16/2025 documents one Type A citation which shall be posted for 30 consecutive days as there is immediate risk to the health, safety, or personal rights of children in care. Also, LPA Nolan informed the Licensee to provide a copy of this licensing report dated 12/16/2025 that documents any Type A citation to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.

A copy of the Fact Sheet - Child Care Parent Notification Requirements and a copy of LIC 9224 Acknowledgement of Receipt of Licensing Reports was given to Licensee.

This report shall be made available to the public upon request. LIC 9213 Notice of Site Visit is provided and required to be posted for 30 days.

Exit interview conducted with Licensee, Jesus Maria de Carmen Rosas. Appeal rights were provided.
SUPERVISORS NAME: Cynthia Brannon
LICENSING EVALUATOR NAME: Octavia Nolan
LICENSING EVALUATOR SIGNATURE:

DATE: 12/16/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/16/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 4
Control Number 57-CC-20251017133105
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710

FACILITY NAME: ROSAS, JESUS MARIA DE CARMEN FAMILY CHILD CARE
FACILITY NUMBER: 165620736
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 12/16/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
12/17/2025
Section Cited
CCR
102423(a)(4)
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(a)Each child receiving services from a family child care home shall have certain rights that shall not be waived or abridged by the licensee... These rights include, but are not limited to, the following: (4) To be free from… actions of a punitive nature, including… interference with… toileting…
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Licensee stated she will immediately change infant’s and toddler’s diapers upon observing the diaper is soiled. Licensee stated she will start keeping a diaper log effective 12/17/2025. The log will be completed after each diaper change and Licensee will keep completed logs in the
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 or aids to physical functioning. This requirement was not met as evidenced by: Licensee did not change an infant’s diaper upon observing it was soiled which caused a diaper rash. This poses an immediate risk to health, safety, and/or personal rights to children in care.
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child’s files until termination of services. The diaper logs will be available for the Department to review.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Cynthia Brannon
LICENSING EVALUATOR NAME: Octavia Nolan
LICENSING EVALUATOR SIGNATURE:

DATE: 12/16/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/16/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 4
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/17/2025 and conducted by Evaluator Octavia Nolan
PUBLIC
COMPLAINT CONTROL NUMBER: 57-CC-20251017133105

FACILITY NAME:ROSAS, JESUS MARIA DE CARMEN FAMILY CHILD CAREFACILITY NUMBER:
165620736
ADMINISTRATOR:ROSAS, JESUS MARIADECARMENFACILITY TYPE:
810
ADDRESS:1963 W DALI WAYTELEPHONE:
(310) 529-4513
CITY:HANFORDSTATE: CAZIP CODE:
93230
CAPACITY:14CENSUS: 2DATE:
12/16/2025
UNANNOUNCEDTIME BEGAN:
10:00 AM
MET WITH:Jesus Maria de Carmen RosasTIME COMPLETED:
11:00 AM
ALLEGATION(S):
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2
3
4
5
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9
Licensee did not ensure that day care child was adequately fed while in care.
INVESTIGATION FINDINGS:
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On 12/16/2025, Licensing Program Analyst (LPA) Octavia Nolan conducted an unannounced complaint inspection at the facility and met with Licensee, Jesus Maria de Carmen Rosas. The purpose of the inspection was to interview the Licensee and deliver findings for the above allegation.

During the course of the investigation, LPA conducted interviews, obtained documents, reviewed facility records, and completed observations. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

Exit interview conducted with Licensee, Jesus Maria de Carmen Rosas. Appeal rights were provided.
Per California Code of Regulations, Title 22, Division 12, Chapter 3, no deficiency is cited.
This report shall be made available to the public upon request. LIC 9213 Notice of Site Visit is provided and required to be posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Cynthia Brannon
LICENSING EVALUATOR NAME: Octavia Nolan
LICENSING EVALUATOR SIGNATURE:

DATE: 12/16/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/16/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 4 of 4