173000812-3-12-2025-01-CC-LLEI-DER452-20250313184714

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 173000812
Report Date: 03/12/2025
Date Signed: 03/12/2025 11:50:41 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405

This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/17/2024 and conducted by Evaluator Sebastian Phouthavong

COMPLAINT CONTROL NUMBER: 01-CC-20241017152124

FACILITY NAME:	LAKEPORT CHRISTIAN CENTER PRESCHOOL		FACILITY NUMBER:	173000812
ADMINISTRATOR:	PAARSCH, MARY		FACILITY TYPE:	850
ADDRESS:	175 C STREET		TELEPHONE:	(707) 262-5520
CITY:	LAKEPORT	STATE: CA	ZIP CODE:	95453
CAPACITY:	45	CENSUS: 9	DATE:	03/12/2025
		UNANNOUNCED	TIME BEGAN:	09:00 AM
MET WITH:	Michelle Walker		TIME COMPLETED:	10:30 AM

ALLEGATION(S):

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Staff did not prevent child from inappropriately touching another child in care

INVESTIGATION FINDINGS:

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A subsequent complaint investigation visit was conducted today by Licensing Program Analyst (LPA), Sebastian Phouthavong who met with the Site Supervisor, Michelle Walker (S3) for the purpose of delivering complaint investigation findings for the above allegation. LPA, Selena Mariani previously conducted an inspection on 10/21/2024 to initiate the investigation and met with Site Supervisor to discuss the allegation, conduct interview(s), make observations, and request documents. Investigator, Drew Mitchell, from the Department’s Investigative Branch (IB) also participated in this investigation. It is alleged that staff did not prevent a child (C1) from inappropriately touching another child (C2) in care, specifically pertaining to an incident involving daycare children while in the facility restroom.

During the course of the investigation, LPA Mariani, conducted interviews with Site Supervisor (S3), one staff (S1), 3 children (C2 – C4) and attempted an interview with a parent. LPA Phouthavong conducted interviews with Parents (P3 – P6) on 03/11/2025 and reviewed documents. Staff (S1 & S3) stated to have been informed of the alleged incident by a daycare parent and confirmed they were not present when it occurred.
(Continued on LIC 9099-C)

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Leslie Lepori
LICENSING EVALUATOR NAME: Sebastian Phouthavong
LICENSING EVALUATOR SIGNATURE:	DATE: 03/12/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/12/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 01-CC-20241017152124

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405

FACILITY NAME: LAKEPORT CHRISTIAN CENTER PRESCHOOL	FACILITY NUMBER: 173000812
	VISIT DATE: 03/12/2025

NARRATIVE

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(Continued from LIC 9099)
Furthermore, staff (S1 & S3) stated the two involved children initially admitted that an incident occurred but when attempting to obtain further details to verify the alleged inappropriate touching, there was a lack of a response, or they received conflicting information. In addition, S1 stated that children go to the restroom by themselves and that on Mondays and Fridays, fewer staff are present, so daycare children are not supervised when they are in the restroom.

According to children’s interviews, C3 initially described to staff the details of C1’s behavior while using the restroom with C2 which can be determined as inappropriate, but C3’s follow up interview did not provide the same description of the incident. In addition, C2’s statement did not provide any verifying information of the incident(s), although C2 did state that staff are not present when using the bathroom. According to IB’s investigation, C1 did not disclose any information regarding the allegation and no corroborating evidence was revealed.

During the course of the investigation an allegation was raised involving an inappropriate action by a staff member which was addressed by the Department’s Investigative Branch resulting in no corroborating evidence to support the allegation. Interviews conducted by Parents (P3 – P6) did not have any current concerns with the allegation filed against the facility.

Based on the information gathered during this investigation, although the allegations may have happened or is valid, there is not a preponderance of evidence to prove that the allegations occurred and therefore are determined to be unsubstantiated. There were no Title 22 deficiencies cited. This report was reviewed and discussed with Site Supervisor/Staff 3, Michelle Walker. Appeal rights were provided. Notice of Site Visit shall be posted for 30 days from today's visit.

SUPERVISORS NAME: Leslie Lepori
LICENSING EVALUATOR NAME: Sebastian Phouthavong
LICENSING EVALUATOR SIGNATURE:	DATE: 03/12/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/12/2025

LIC9099 (FAS) - (06/04)

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