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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 173000812
Report Date: 10/27/2025
Date Signed: 10/27/2025 01:57:14 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA CC RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/20/2025 and conducted by Evaluator Sebastian Phouthavong
PUBLIC
COMPLAINT CONTROL NUMBER: 01-CC-20250820101601
FACILITY NAME:LAKEPORT CHRISTIAN CENTER PRESCHOOLFACILITY NUMBER:
173000812
ADMINISTRATOR:PAARSCH, MARYFACILITY TYPE:
850
ADDRESS:175 C STREETTELEPHONE:
(707) 262-5520
CITY:LAKEPORTSTATE: CAZIP CODE:
95453
CAPACITY:45CENSUS: 7DATE:
10/27/2025
UNANNOUNCEDTIME BEGAN:
12:45 PM
MET WITH:Michelle WalkerTIME COMPLETED:
02:15 PM
ALLEGATION(S):
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Staff were taunting a child in care
INVESTIGATION FINDINGS:
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A subsequent complaint investigation visit was conducted today by Licensing Program Analyst (LPA), Sebastian Phouthavong who met with Site Supervisor, Michelle Walker (SS) for the purpose of delivering complaint investigation finding for the above allegation. LPA, previously conducted an inspection on 08/28/2025 to initiate the investigation and met with Facility Representative, Ruth Suski, however the facility was not providing care to children on the day of visit. On 09/02/2025, LPA conducted investigation met with Site Supervisor to discuss the allegation, conduct interview(s), make observations, and request documents. LPA also conducted a follow up inspection on 10/23/2025. It is alleged Staff were taunting a child in care.

During the course of the investigation, LPA conducted interviews with Site Supervisor (SS), one Staff (S1), children (C1 - C5) and 2 Adults (A1 & A2) from 09/02/2025 to 10/24/2025. LPA also attempted three additional Adult Interviews (A3 – A5) on 10/24/2025. SS denied the allegation. SS and S1 stated that staff do not taunt or tease children.
(Continued on LIC 9099-C)
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Melinda Mohr
LICENSING EVALUATOR NAME: Sebastian Phouthavong
LICENSING EVALUATOR SIGNATURE:

DATE: 10/27/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/27/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 01-CC-20250820101601
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA CC RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
FACILITY NAME: LAKEPORT CHRISTIAN CENTER PRESCHOOL
FACILITY NUMBER: 173000812
VISIT DATE: 10/27/2025
NARRATIVE
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(Continued on LIC 9099)
SS and S1 further stated when children misbehave, they will be disciplined by being spoken to and given a time out. However, SS stated there was a former staff member who often became upset with the daycare children and can visualize them teasing children when frustrated.

Interviews conducted by Adults (A1 & A2) and Children (C2 – C5) currently did not have any concerns with the allegation filed against the facility.

Based on the information gathered during this investigation, although the allegations may have happened or is valid, there is not a preponderance of evidence to prove that the allegations occurred and therefore are determined to be unsubstantiated. There were no Title 22 deficiencies cited. This report was reviewed and discussed with Site Supervisor, Michelle Walker (SS). Appeal rights were provided. Notice of Site Visit shall be posted for 30 days from today's visit.

SUPERVISORS NAME: Melinda Mohr
LICENSING EVALUATOR NAME: Sebastian Phouthavong
LICENSING EVALUATOR SIGNATURE:

DATE: 10/27/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/27/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 4