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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 185408008
Report Date: 06/20/2023
Date Signed: 06/23/2023 06:09:48 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/10/2023 and conducted by Evaluator Jaime Snow
COMPLAINT CONTROL NUMBER: 13-CC-20230510092837
FACILITY NAME:LEAP AHEAD LEARNING CENTER INCFACILITY NUMBER:
185408008
ADMINISTRATOR:LEE, PAMELAFACILITY TYPE:
850
ADDRESS:1200 PAIUTE LANETELEPHONE:
(530) 258-6728
CITY:SUSANVILLESTATE: CAZIP CODE:
96130
CAPACITY:45CENSUS: DATE:
06/20/2023
UNANNOUNCEDTIME BEGAN:
11:00 AM
MET WITH:Pamela Lee, DirectorTIME COMPLETED:
11:45 AM
ALLEGATION(S):
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Staff failed to prevent inappropriate interaction between two children
INVESTIGATION FINDINGS:
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On June 20,2023 at 11 am, Licensing Program Analyst (LPA) Snow and Sims conducted an unannounced complaint inspection and met with Director, Pamela Lee. It was alleged that staff failed to prevent an inappropriate interaction between two children.
The director, Pamela Lee, was interviewed on 5/19/23 at 11:28 AM and stated that she was notified immediately of an incident between Child #1 (C1) and Child #2 (C2) that occurred on 5/9/23. The director stated that 2 staff were present in the classroom at the time. The director stated that the children have been exploring bodies and that inappropriate behavior has been increasing to the point of the director having to implement strict rules not allowing touching of any kind. 2 staff were interviewed on 5/19/23 and stated that the children were being actively supervised at the time of the
continued
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Jaime Snow
LICENSING EVALUATOR SIGNATURE:

DATE: 06/23/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/23/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 13-CC-20230510092837
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: LEAP AHEAD LEARNING CENTER INC
FACILITY NUMBER: 185408008
VISIT DATE: 06/20/2023
NARRATIVE
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incident and that the two children were inside the playhouse for less than one minute. One child was interviewed on 5/19/23 and stated that “all the teachers” watch them while they play in the playhouse. LPA observed a pink cloth playhouse in the classroom. Half of the playhouse has been removed so that the one side is open, and the other side has been secured to a bookshelf to prevent children from turning the playhouse towards the wall. LPA photographed the playhouse.

Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the findings are unsubstantiated.

Exit interview conducted and report was reviewed with the Pamela Lee.
A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

due to a computer error the report was provided to the licensee on 6/23/23.
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Jaime Snow
LICENSING EVALUATOR SIGNATURE:

DATE: 06/23/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/23/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2