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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 191201764
Report Date: 09/27/2023
Date Signed: 09/27/2023 03:46:41 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/10/2023 and conducted by Evaluator Judy Laureano
COMPLAINT CONTROL NUMBER: 58-CC-20230710114325
FACILITY NAME:ENCINO PRESBYTERIAN CHILDREN'S CENTERFACILITY NUMBER:
191201764
ADMINISTRATOR:TRAPANI, CATHLEENFACILITY TYPE:
850
ADDRESS:4963 BALBOA BOULEVARDTELEPHONE:
(818) 788-9442
CITY:ENCINOSTATE: CAZIP CODE:
91316
CAPACITY:96CENSUS: 39DATE:
09/27/2023
UNANNOUNCEDTIME BEGAN:
02:30 PM
MET WITH:Cathleen Trapani, Facility DirectorTIME COMPLETED:
03:40 PM
ALLEGATION(S):
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9
Physical Abuse/ Corporal Punishment: Staff hit day care child
Personal Rights: Staff did not treat daycare child with diginity and respect
Personal Rights: Staff intimidated daycare child
INVESTIGATION FINDINGS:
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On 9/27/2023 Licensing Program Analyst (LPA)s Laureano and Castellanos conducted a complaint inspection to deliver the findings regarding the above-mentioned allegations. LPAs met with Director, Cathleen Trapani. LPAs explained the purpose of the inspection. There were 35 children in care and 9 staff present.

On 7/18/2023 Licensing Program Analysts (LPA) Judy Laureano and Sarah Garcia conducted an unannounced complaint investigation regarding the above allegations.
LPAs met with Cathleen Trapani and observed 35 children in care with 6 staff members. Assistant director was also present during the inspection. LPAs toured the facility indoors and outdoors. LPAs reviewed the children’s rosters, staff roster and parent handbook. Director agreed to email documents that were not provided at the time of the visit. LPAs interviewed staff, director and children.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Claudia Escobedo
LICENSING EVALUATOR NAME: Judy Laureano
LICENSING EVALUATOR SIGNATURE:

DATE: 09/27/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/27/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 58-CC-20230710114325
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: ENCINO PRESBYTERIAN CHILDREN'S CENTER
FACILITY NUMBER: 191201764
VISIT DATE: 09/27/2023
NARRATIVE
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On 9/27/2023 LPAs Judy Laureano and Cristina Castellanos concluded all interviewed of relevant parties. Based on observation, document review, parents interview, staff interviews and children’s interviews, no information was disclosed that children’s personal rights were violated or that physical abuse or corporal punishment took place.
Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove or disapprove the allegations, therefore the allegations are found to be unsubstantiated.

Exit interview was conducted with Cathleen Trapini and a copy of the report was provided.
SUPERVISORS NAME: Claudia Escobedo
LICENSING EVALUATOR NAME: Judy Laureano
LICENSING EVALUATOR SIGNATURE:

DATE: 09/27/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/27/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2