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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 191202186
Report Date: 08/21/2024
Date Signed: 08/21/2024 10:37:57 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/22/2024 and conducted by Evaluator Veronica Diaz
COMPLAINT CONTROL NUMBER: 17-CC-20240522110008
FACILITY NAME:WESTMINSTER PRESBYTERIAN PRE-SCHOOLFACILITY NUMBER:
191202186
ADMINISTRATOR:JULIE-ANN BRUSKRUDFACILITY TYPE:
850
ADDRESS:32111 WATERGATE ROADTELEPHONE:
(818) 889-1493
CITY:WESTLAKE VILLAGESTATE: CAZIP CODE:
91361
CAPACITY:95CENSUS: DATE:
08/21/2024
UNANNOUNCEDTIME BEGAN:
09:30 AM
MET WITH:TIME COMPLETED:
11:00 AM
ALLEGATION(S):
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Staff does not ensure children are spoken to in an appropriate manner.
Staff handles children in a rough manner.
Staff does not allow child's responsible party to enter the facility.
INVESTIGATION FINDINGS:
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On 08/21/2024 at 9:30 Licensing Program Analysts (LPA) Veronica Diaz conducted an unannounced inspection to deliver the findings of the above-mentioned allegations. LPA met with director Julie-Ann Bruskrud and advised them of the purpose for the inspection. Together with the director LPA toured the facility inside and outside. At the time of inspection there were no children due to summer break.

The Department received a complaint alleging Staff does not ensure children are spoken to in an appropriate manner. Staff handles children in a rough manner. Staff does not allow child's responsible party to enter the facility. This investigation included 2 unannounced inspections, records reviews, interviews with staff, and parents.

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Lissete Gonzalez
LICENSING EVALUATOR NAME: Veronica Diaz
LICENSING EVALUATOR SIGNATURE:

DATE: 08/21/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/21/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 17-CC-20240522110008
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: WESTMINSTER PRESBYTERIAN PRE-SCHOOL
FACILITY NUMBER: 191202186
VISIT DATE: 08/21/2024
NARRATIVE
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LPA observed the center has a mommy and me class and the 1st unannounced inspections LPA observed parents in classrooms, records review did not reveal any incidents regarding the allegation stated. Staff present, were qualified in their roles, displayed knowledge of protocols in providing care and supervision. Staff denied the allegation. Parents interviewed shared no concerns with care and supervision, their child being mistreated in anyway, or not allowed in the classroom. Overall, parents were satisfied with the care and supervision provided at the center.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

No deficiencies were cited for today. Notice of site visit was given and must remain posted for 30 days. Appeal Rights were provided report was reviewed. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

Exit interview conducted and report was reviewed with the Director Julie-Ann Bruskrud.
SUPERVISORS NAME: Lissete Gonzalez
LICENSING EVALUATOR NAME: Veronica Diaz
LICENSING EVALUATOR SIGNATURE:

DATE: 08/21/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/21/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2