191203783-9-19-2024-33-CC-BVON-DABLCR-20241023083842

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 191203783
Report Date: 09/19/2024
Date Signed: 09/19/2024 11:42:56 AM

Substantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/24/2024 and conducted by Evaluator Shushanik Safaryan

PUBLIC

COMPLAINT CONTROL NUMBER: 33-CC-20240724093147

FACILITY NAME:	CHILD EDUCATIONAL CENTER, CALTECH/JPL COMMUNITY		FACILITY NUMBER:	191203783
ADMINISTRATOR:	ELLEN VESELACK		FACILITY TYPE:	850
ADDRESS:	140 FOOTHILL BOULEVARD		TELEPHONE:	(818) 354-3418
CITY:	LA CANADA	STATE: CA	ZIP CODE:	91011
CAPACITY:	139	CENSUS: 98	DATE:	09/19/2024
		UNANNOUNCED	TIME BEGAN:	10:45 AM
MET WITH:	Ellen Veselack		TIME COMPLETED:	12:00 PM

ALLEGATION(S):

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Staff restrained child

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Shushanik Safaryan conducted an unannounced inspection to deliver complaint findings. Upon arrival, LPA met with the Facility Representative, Ellen Veselack, to whom the reason for the visit was explained. A tour was provided, and the census was taken. There were 98 children present with 28 staff members.

The complaint alleged that staff restrained a child.
During the investigation, the Licensing Program Analyst (LPA) interviewed the Director, nine staff members, six children, three parents, and an Occupational Therapist present at the school.

Per the Occupational therapist, they help C1 with social skills and behavior.
During the investigation, it was disclosed that C1 will scream, push, and throw toys if frustrated. During the interviews were disclosed that C1 did not have an assigned staff member to assist during the nap time. Interviews conducted revealed that three staff members witnessed S3 with both their legs on top of C1 during nap time. Page 2 of 1

Substantiated

Estimated Days of Completion:

SUPERVISORS NAME: Brandi VanOosten
LICENSING EVALUATOR NAME: Shushanik Safaryan
LICENSING EVALUATOR SIGNATURE:	DATE: 09/19/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/19/2024

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 3

Control Number 33-CC-20240724093147

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: CHILD EDUCATIONAL CENTER, CALTECH/JPL COMMUNITY	FACILITY NUMBER: 191203783
	VISIT DATE: 09/19/2024

NARRATIVE

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Staff also disclosed that C1 appeared was not ready to stay on his mat and was visually frustrated . Per staff members it lasted about 15 to 30 minutes .Three children stated that they heard C1 crying during the nap time. S3 admitted to using her leg on C1 and stated that they observed S5 doing the same to C1. S3 stated that they used their leg to provide more sensory input, as C1, according to P1, responds well to pressure on his body for regulation. However, S3 also admitted that she did not have training for sensory input or deep pressure. There was no agreement or plan on file that staff should place their legs on top of C1 to apply deep pressure for sensory input. Per Director, the facility did not provide any training for providing sensory input or deep pressure and the staff confirmed.
Two staff members disclosed that they also have observed S3 putting their legs on C6 during nap time. Another staff member reported that S5 put her legs on C5 and C1. S5 admitted to putting their leg on C1 and stated that they had observed another staff member putting their legs on another child during nap time. S 5 also admitted that she did not have training for sensory input or deep pressure.
Parents for C5 and C6 disclosed that staff never discussed utilizing any other methods if children don’t nap. Per parents when a child refuses to nap, staff members will take them outside to play. Two staff members disclosed C1 recently moved to their class . During the nap C1 either will stay on his mat or play outside if not ready to sleep and no additional techniques utilized.

Based on interviews which were conducted and record review(s), the preponderance of evidence standard has been met, therefore the above allegation(s) is found to be SUBSTANTIATED. California Code of Regulations, (Title 22, Division 12 & Chapter 1), are being cited on the attached LIC 9099D.

Licensing staff informed Facility Representative a copy of this licensing report dated 09/19/24 that documents any Type A citation(s) need to provide to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.
An exit interview was conducted with Facility Representative, Ellen Veselack and Appeal Rights explained.

The Notice of Site Visit (LIC 9213) – must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00.
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SUPERVISORS NAME: Brandi VanOosten
LICENSING EVALUATOR NAME: Shushanik Safaryan
LICENSING EVALUATOR SIGNATURE:	DATE: 09/19/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/19/2024

LIC9099 (FAS) - (06/04)

Page: 3 of 3

Control Number 33-CC-20240724093147

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: CHILD EDUCATIONAL CENTER, CALTECH/JPL COMMUNITY	FACILITY NUMBER: 191203783
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 09/19/2024

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type A 09/13/2024 Section Cited CCR 101223(a)(2)	1 2 3 4 5 6 7	Personal Rights (a)The licensee shall ensure that each child is accorded the following personal rights: (2)To be accorded safe, healthful, and comfortable accommodations, furnishings, and equipment to meet his/her needs. This requirement was not met evidenced by :	1 2 3 4 5 6 7	Staff need to conduct training with the staff members regarding children`s personal Right`s in Childcare . Watch video regarding children`s personal rights in Childcare https:ccld.childcarevideos.org/child-care-center-operators. Submit plan to LPA what will be facilities procedure if child does not want to stay on the mat and signed by all the staff members .
	8 9 10 11 12 13 14	During the nap time ,S3 put her legs on C1 and C6, S5 put her leg on C1, C5.	8 9 10 11 12 13 14
	1 2 3 4 5 6 7		1 2 3 4 5 6 7
	1 2 3 4 5 6 7		1 2 3 4 5 6 7

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISORS NAME: Brandi VanOosten
LICENSING EVALUATOR NAME: Shushanik Safaryan
LICENSING EVALUATOR SIGNATURE:	DATE: 09/19/2024

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/19/2024

LIC9099 (FAS) - (06/04)

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