191204383-2-9-2022-30-CC-MRUZ-CBRV5X-20220218150836

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 191204383
Report Date: 02/09/2022
Date Signed: 02/09/2022 02:43:13 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/29/2021 and conducted by Evaluator Antonio Almanza

PUBLIC

COMPLAINT CONTROL NUMBER: 30-CC-20211229090815

FACILITY NAME:	KINDERCARE LEARNING CENTER		FACILITY NUMBER:	191204383
ADMINISTRATOR:	PAIGE MARTINEZ		FACILITY TYPE:	850
ADDRESS:	16901 LASSEN STREET		TELEPHONE:	(818) 368-5334
CITY:	NORTH HILLS	STATE: CA	ZIP CODE:	91343
CAPACITY:	60	CENSUS: 52	DATE:	02/09/2022
		UNANNOUNCED	TIME BEGAN:	02:39 PM
MET WITH:	Director: Paige Martinez		TIME COMPLETED:	02:45 PM

ALLEGATION(S):

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Personal Rights: Facility staff allow sick children to be at school.

INVESTIGATION FINDINGS:

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On 02/9/2022 at 2:39 p.m., Antonio Almanza, Licensing Program Analyst (LPA), conducted an unannounced site visit for the purpose of delivering finding for complaint received on 12/29/2021. LPA met with Paige Martinez, Director, and explained the reason for the visit. During the course of the investigation, LPA Antonio Almanza conducted interviews regarding Allegation: (1) Facility staff allow sick children to be at school.

Parents and staff are reporting that children are not allowed to stay in the facility if they are sick and have any Covid-19 symptoms. This Agency has investigated the complaint alleging that Facility staff allow sick children to be at school. We have found that the complaint was unsubstantiated. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

A copy of this Report and Notice of Site Visit were explained and provided to the Director Paige Martinez.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Mary Ruiz
LICENSING EVALUATOR NAME: Antonio Almanza
LICENSING EVALUATOR SIGNATURE:	DATE: 02/09/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/09/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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