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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 191228582
Report Date: 03/28/2024
Date Signed: 03/28/2024 12:15:56 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/18/2024 and conducted by Evaluator Brittanee Cleveland
PUBLIC
COMPLAINT CONTROL NUMBER: 58-CC-20240118084440
FACILITY NAME:FAITH BAPTIST SCHOOL/INFANTSFACILITY NUMBER:
191228582
ADMINISTRATOR:OROZCO, ELIZABETHFACILITY TYPE:
830
ADDRESS:7644 FARRALONE AVENUETELEPHONE:
(818) 340-6131
CITY:CANOGA PARKSTATE: CAZIP CODE:
91304
CAPACITY:12CENSUS: 7DATE:
03/28/2024
UNANNOUNCEDTIME BEGAN:
08:00 AM
MET WITH:Elizabeth Orozco, DirectorTIME COMPLETED:
12:30 PM
ALLEGATION(S):
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9
Facility operated out of ratio.
INVESTIGATION FINDINGS:
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On 3/28/2024, Licensing Program Analyst (LPA) Brittanee Cleveland conducted an unannounced visit to Faith Baptist School to deliver the findings of a complaint investigation received by the Department on 01/18/2024 associated to Complaint Control Number 58-CC-20240118084440. LPA arrived at the facility at 8:00 a.m. and was greeted by Elizabeth Orozco, Director, who guided LPA on a tour of facility. There were seven infants and three staff upon arrival.
The investigation conducted on 01/24/24 by LPA Cleveland and Licensing Program Manager (LPM) Raul Navarro, included interviews, records reviews, and observations in the facility. LPA Cleveland obtained a copy of the infant roster, sign in/sign out sheets, and staff timesheets for further review. While interviewing staff, Staff #1, #2,and #3 made no disclosures regarding the allegation. Children were not interviewed because they are non-verbal. LPA conducted two unannounced inspections. During the inspections LPA did not observe the infant room being out of ratio. LPA interviewed P1 and P2, whom both stated there was no concern of ratio.
Page 1
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Rita Ramos
LICENSING EVALUATOR NAME: Brittanee Cleveland
LICENSING EVALUATOR SIGNATURE:

DATE: 03/28/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/28/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 58-CC-20240118084440
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: FAITH BAPTIST SCHOOL/INFANTS
FACILITY NUMBER: 191228582
VISIT DATE: 03/28/2024
NARRATIVE
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Based on the LPA’s observations, interviews, and record reviews, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated

The Notice of Site Visit must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00.
An exit interview was conducted with Elizabeth Orozco, Director
SUPERVISORS NAME: Rita Ramos
LICENSING EVALUATOR NAME: Brittanee Cleveland
LICENSING EVALUATOR SIGNATURE:

DATE: 03/28/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/28/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2