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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 191501760
Report Date: 08/03/2023
Date Signed: 08/30/2023 01:41:32 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAY CARE-EAST, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/09/2023 and conducted by Evaluator Nolan Tcheng
PUBLIC
COMPLAINT CONTROL NUMBER: 33-CC-20230609121016
FACILITY NAME:A CHILD'S GARDEN SCHOOLFACILITY NUMBER:
191501760
ADMINISTRATOR:ROSALYN SEVGIYANFACILITY TYPE:
850
ADDRESS:535 WEST ROSES ROADTELEPHONE:
(626) 282-2731
CITY:SAN GABRIELSTATE: CAZIP CODE:
91775
CAPACITY:97CENSUS: 0DATE:
08/03/2023
UNANNOUNCEDTIME BEGAN:
11:00 AM
MET WITH:Lucero San Lucas - DirectorTIME COMPLETED:
12:30 PM
ALLEGATION(S):
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Personal Rights
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Nolan Tcheng conducted an unannounced subsequent inspection of a complaint investigation for the purpose of delivering complaint findings. Upon arrival at 11am, LPA met with Director Lucero San Lucas, to whom the purpose of the inspection was explained. There were no children present during the time of inspection.

Census was taken. There were 0 children with 8 staff members.

During the course of the investigation, LPA conducted interviews with six staff members, one adult, and eight parents. Documentation in the form of Child Care Facility Roster was obtained.

REPORT CONTINUES PAGE 1 of 2
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Claudia Guangorena
LICENSING EVALUATOR NAME: Nolan Tcheng
LICENSING EVALUATOR SIGNATURE:

DATE: 08/03/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/03/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 33-CC-20230609121016
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAY CARE-EAST, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: A CHILD'S GARDEN SCHOOL
FACILITY NUMBER: 191501760
VISIT DATE: 08/03/2023
NARRATIVE
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Information from the complainant indicates that staff have acted in way that would be a danger to the children in care.

LPA conducted interviews with staff during the investigation. There was conflicting information from the staff interviewed regarding the allegation.

Parent interviews also provided conflicting information regarding the allegation.

Adult interview made no disclosure regarding the allegation.

LPA discussed with personnel that any facility personnel issues or discussions, should be conducted in private and not in front of the children or parents. Whenever possible, discussions should remain professional and open for discussion between facility staff and administration. Professionalism should be maintained whenever there is a need for correction, interview, or evaluation.

Based on the information provided, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated.

The Notice of Site Visit (LIC 9213) – must remain posted for 30 days during the hours of operation after each site visit made by a licensing representative.



Exit interview was conducted with Director Lucero San Lucas, at 12:25pm. Copy of report provided.

END OF REPORT PAGE 2 of 2
SUPERVISORS NAME: Claudia Guangorena
LICENSING EVALUATOR NAME: Nolan Tcheng
LICENSING EVALUATOR SIGNATURE:

DATE: 08/30/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/30/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2