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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 191501824
Report Date: 12/04/2025
Date Signed: 12/04/2025 12:52:37 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/03/2025 and conducted by Evaluator Tiffanie Tran
PUBLIC
COMPLAINT CONTROL NUMBER: 54-CC-20251003094438
FACILITY NAME:DOWNEY UNITED METHODIST CHURCH NURSERY SCHOOLFACILITY NUMBER:
191501824
ADMINISTRATOR:CYNTHIA CRUZFACILITY TYPE:
850
ADDRESS:10801 S DOWNEY AVETELEPHONE:
(562) 923-8719
CITY:DOWNEYSTATE: CAZIP CODE:
90241
CAPACITY:76CENSUS: 45DATE:
12/04/2025
UNANNOUNCEDTIME BEGAN:
11:30 AM
MET WITH:Cynthia CruzTIME COMPLETED:
12:30 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Facility does not have designated changing table area.
Facility has unsafe and unsanitary diaper routines.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
About 11:30AM, Licensing Program Analyst (LPA), T. Tran made an unannounced complaint visit for the purpose of concluding the investigation into the above mentioned allegation. LPA met with Center Director, Cynthia Cruz.
Based upon the evidence obtained through the course of interviews, records reviewed and observation. Under the Title 22 regulations, preschool program is not required to provide a desiginated diaper-changing table for children who are potty training. Staff stated that children are changed standing in the children's restroom, and when a child is significantly soiled, they are taken to the nursery room and placed on a cot for cleaning and changing.Therefore, this allegation has been determined unsubstantiated. Unsubstantiated – A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.
The copy of this report was explained and provided to the facility representative, Cynthia Cruz.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Denise Gibbs
LICENSING EVALUATOR NAME: Tiffanie Tran
LICENSING EVALUATOR SIGNATURE:

DATE: 12/04/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/04/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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