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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 191503656
Report Date: 10/18/2024
Date Signed: 10/18/2024 12:04:15 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/09/2024 and conducted by Evaluator Priscilla Ochoa
PUBLIC
COMPLAINT CONTROL NUMBER: 33-CC-20241009132422
FACILITY NAME:FAITH DAYCARE CENTERFACILITY NUMBER:
191503656
ADMINISTRATOR:NANCY LIRAFACILITY TYPE:
850
ADDRESS:505 EAST BONITA AVENUETELEPHONE:
(909) 599-0783
CITY:SAN DIMASSTATE: CAZIP CODE:
91773
CAPACITY:58CENSUS: 20DATE:
10/18/2024
UNANNOUNCEDTIME BEGAN:
09:05 AM
MET WITH:Director, Nancy LiraTIME COMPLETED:
12:15 PM
ALLEGATION(S):
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Physical Plant: Facility has rodents
INVESTIGATION FINDINGS:
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On October 18, 2024, Licensing Program Analysts (LPAs) Priscilla Ochoa and Kruz Long conducted an unannounced complaint investigation for the above allegation. LPAs met with Director, Nancy Lira who guided LPAs on a tour of the facility. LPAs observed 20 children in care.

During the inspection LPA obtained a copy of the facility roster, interviewed Staff #1 (S1) to Staff #3 (S3). LPAs did not interview children during the visit. LPA also obtained other relevant documents.

Regarding allegation: Facility has rodents. Interviews with Staff indicate that there were rodent sightings and last sightings was October 3, 2024 in the facility. Although there was a rodents present in the facility, LPAs review of pest control documents indicating pest control services are utilized on a weekly basis for the month of October and will continue on a bimonthly basis.

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Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Ana Chico
LICENSING EVALUATOR NAME: Priscilla Ochoa
LICENSING EVALUATOR SIGNATURE:

DATE: 10/18/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/18/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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Control Number 33-CC-20241009132422
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: FAITH DAYCARE CENTER
FACILITY NUMBER: 191503656
VISIT DATE: 10/18/2024
NARRATIVE
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Director has taken the proper measures and has completed the proper repairs that have been suggested by the pest control company to keep the facility free from rodents. Director has added door sweeps and door seals to the doors that the pest control company suggested. LPAs observed 2 empty mouse traps in the back storage area of the Butterfly Classroom and bait boxes throughout the exterior of the classrooms and playground. The Director has decluttered the classrooms especially in areas where rodents were present. LPAs toured the facility and observed it to be clean and in good repair and did not observe the presence of rodents.

Based on interviews, observations and record review, the above allegation is deemed SUBSTANTIATED. A finding that is SUBSTANTIATED means that the preponderance of evidence standard has been met, therefor the above allegation is found to be SUBSTANTIATED. Although the allegation is SUBSTANTIATED, there will not be any citations issued at this time. The Director has taken the appropriate measure to keep the center free of flies, other insects, and rodents, by completing the repairs that were suggested by the pest control company in a timely manner.

An exit interview was conducted and a copy of this report and appeal rights was provided to Director, Nancy Lira. A Notice of Site Visit was also provided and must be posted for 30 days.

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SUPERVISORS NAME: Ana Chico
LICENSING EVALUATOR NAME: Priscilla Ochoa
LICENSING EVALUATOR SIGNATURE:

DATE: 10/18/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/18/2024
LIC9099 (FAS) - (06/04)
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